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Sheraton Atlanta Downtown
- Hotels
- Atlanta, GA
About this business
Enjoy a relaxing retreat in the heart of downtown Atlanta at Sheraton Atlanta Hotel. Our traditionally-styled hotel offers sumptuous guest rooms, luxurious suites, healthy Southern cuisine, a state-of-the-art fitness center and a refreshing indoor pool.
Location details
165 Courtland Street NE, Atlanta, Georgia 30303 USA, Atlanta, GA, 30303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very nice hotel. However we had to pay $22 just to park. Breakfast was $20 per person. Its up in the air if we will be back.
Business response:
Thank you for your review. We appreciate your feedback and will do our best to use your feedback to improve the experience moving forward. Thank you.
We had a very nice stay. Staff was great, price was reasonable. Pool area beautiful. The workout area was very nice. Food options were reasonable.
Business response:
Thank you for your comments. We are glad your overall experience was 4-star worthy but our promise is provide you with a 5-star stay on your next visit. Take care!
I didn't like the experience, and don't plan to return. My room was on the third floor, the same level of the lounge and bar. It was extremely noisy in the hall way well past 1 am. There was parking near the room window and I could hear very loud motorcycles just outside the window, again well past 1 am. With so much spent on renovations, it's a real shame nothing was spent on sound proofing. The staff was pleasant, but nothing out of the ordinary. I'm a SPG rewards member, and I'm surprised the experience was so poor.
I was greeted by such a friendly reservation clerk. He upgraded my room for no apparent reason. Which was a lovely gesture after asking was this my first time here and the reason for visting. I had upper level on 11 floor on northside. It included food and soda that was served til 830. Even free breakfast in the morning. I have been to more expensive hotel which I think you pay for name and get nothing in return. I will be back and definitely referring my friends here. Keep up the good work. Loved my suite which included 3 t... read more
Business response:
Thank you for your kind comments. We are so pleased your first experience left you with a positive lasting impression. We look forward to welcoming you and your friends back!
I had an awesome time on the weekend .. All the people very friendly!!! ���
Business response:
Thank you for your review. We appreciate your comments about our friendly staff. Glad you had an awesome time. We look forward to welcoming you back again!
This hotel has a friendly staff and comfortable accommodations.
Everything was so beautiful, the rooms were very nice and clean and the service was great. Thank you!
Business response:
Thank you for your comments, Candice. They are much appreciated. Come back and visit us again soon!
I went to Atlanta to see a Braves game at Turner Field before they move next year . The Sheraton was a short cab ride away. Hotel was clean and had a good vibe. The room I had was nice , the upgrades noticeable. I went to the bar after the game and the staff was friendly. My only issue is the walkway to use for self parking, it's a little weird, but I didn't get run over so guess it's not all bad. Based on what you are doing in Atlanta, I would recommend this hotel to stay at.
Business response:
Thank you for your review. We appreciate your positive feedback and glad your stay was a success! We hope the Braves were able to pull out a 'W' for you. We hope to welcome you back!
Beware if you are placed on the 1st floor. We didn't sleep at all because our room was UNDER the parking lot! every car that drove in sounded like someone running above us. The hotel clerk asked what she could do and I asked about refunding me for parking. She couldn't do that. ($32) She offered to refund me half of that for my inconvenience. Really had it with Sheraton. will not return.
Business response:
Thank you for your feedback. We are disappointed to hear about your poor sleep experience. Please send us your contact information so we can better recover your stay. Take care. We do hope for an opportunity to better serve you.
Frequently asked questions about Sheraton Atlanta Downtown
How is Sheraton Atlanta Downtown rated?
Sheraton Atlanta Downtown has a 3.3 star rating with 463 reviews.
When is Sheraton Atlanta Downtown open?
Sheraton Atlanta Downtown is closed now. It will open tomorrow at 9:00 a.m.
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