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Sheraton Atlanta Downtown

3.3

About this business

Enjoy a relaxing retreat in the heart of downtown Atlanta at Sheraton Atlanta Hotel. Our traditionally-styled hotel offers sumptuous guest rooms, luxurious suites, healthy Southern cuisine, a state-of-the-art fitness center and a refreshing indoor pool. 

Location details

165 Courtland Street NE, Atlanta, Georgia 30303 USA, Atlanta, GA, 30303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3463 reviews
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Miroslav Dragica Pjanic's profile image
Miroslav Dragica Pjanic 
7 years ago

Great customer service! Everyone we encountered was very friendly. Breakfast was excellent. The room was very clean as well. Perfect experience! 

Donald Searson's profile image
Donald Searson 
7 years ago

We reserved our rooms months in advance, but we had to wait for 4 hours before getting in the room!!!! 

Renette Jacques's profile image
Renette Jacques 
7 years ago
Vivian Williams's profile image
Vivian Williams 
7 years ago

I’m only giving it a 1 because it wouldn’t let me rate zero. The staff is unprepared and the staff gives you the run around. Every time we asked for the matter to be rectified we were told multiple stories by Caroline. It took 6 hours to get a room we already paid for. 6 HOURS. Unacceptable. Visit this place if there is nothing else and then if there is still nothing else just stay home. 

Daphne Bye's profile image
Daphne Bye 
7 years ago

I loved staying here . The beds were amazingly comfortable and everyone was so helpful and super nice . The pool is nice , the rooms were a perfect size . We recommend it ! 

Amanda Grace-less's profile image
Amanda Grace-less 
7 years ago

The most ridiculous hotel. Staff is rude. Paid too much for the small room. My car was broken into. Spoke to security and they say that it's been happening a lot. $30 a day for parking just to get someone to steal from me. Please, check with other hotels before coming to this one! THIS PLACE IS A JOKE!!!! 

James Grubbs's profile image
James Grubbs 
7 years ago

What a great experience.. Everybody at the Hotel were nice and customer focused.. We had a GREAT time.. Thanks Sheraton Atlanta! We'll be back! 

Hollie Townsend's profile image
Hollie Townsend 
7 years ago

This was the best decision I made in Atlanta and to the staff Mr Jeffery,Mr Leroy and Mr Andre so nice they really took care of me !! And the young sister with pretty pink nails at front desk Thank you for helping and giving me the Vip treatment!! I will be back 

Kate Prusick's profile image
Kate Prusick 
7 years ago

Do NOT stay here if you plan to use the pool. They close it “last minute” if any private events are going on (which since it is a convention center, is the majority of the time). They do not care about their guests and the hotel is not worth the money at all. 

Frequently asked questions about Sheraton Atlanta Downtown

How is Sheraton Atlanta Downtown rated?

Sheraton Atlanta Downtown has a 3.3 star rating with 463 reviews. 

When is Sheraton Atlanta Downtown open?

Sheraton Atlanta Downtown is closed now. It will open at 9:00 a.m. 

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