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Sam's Club

3.4

About this business

Location details

1801 Windsor Square Dr, Matthews, NC, 28105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,883 reviews
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Alex B's profile image
Alex B 
2 years ago

Don't fall into the trap of order e-gift cards for cheap through Sam's Club. I purchased 2 gift cards on 11/24 online. I have escalated 4 different times at this point with absolutely no help. I provided proof that I purchased the gift cards and when I inquired about why I received and email that stated ... "Your gift cards have been delivered", they stated that it was a "glitch". Finally got the email to get my gift card numbers, only to go to the link and get an error message. Tried it on 3 separate devices. The last time ... read more

Alex B's profile image
Alex B 
2 years ago

Don't fall into the trap of order e-gift cards for cheap through Sam's Club. I purchased 2 gift cards on 11/24 online. I have escalated 4 different times at this point with absolutely no help. I provided proof that I purchased the gift cards and when I inquired about why I received and email that stated ... "Your gift cards have been delivered", they stated that it was a "glitch". Finally got the email to get my gift card numbers, only to go to the link and get an error message. Tried it on 3 separate devices. The last time ... read more

Alex B's profile image
Alex B 
2 years ago

Don't fall into the trap of order e-gift cards for cheap through Sam's Club. I purchased 2 gift cards on 11/24 online. I have escalated 4 different times at this point with absolutely no help. I provided proof that I purchased the gift cards and when I inquired about why I received and email that stated ... "Your gift cards have been delivered", they stated that it was a "glitch". Finally got the email to get my gift card numbers, only to go to the link and get an error message. Tried it on 3 separate devices. The last time ... read more

Alex B's profile image
Alex B 
2 years ago

Don't fall into the trap of order e-gift cards for cheap through Sam's Club. I purchased 2 gift cards on 11/24 online. I have escalated 4 different times at this point with absolutely no help. I provided proof that I purchased the gift cards and when I inquired about why I received and email that stated ... "Your gift cards have been delivered", they stated that it was a "glitch". Finally got the email to get my gift card numbers, only to go to the link and get an error message. Tried it on 3 separate devices. The last time ... read more

Brendan B's profile image
Brendan B 
2 years ago

Dear Sirs or Maam; Online it said five units were available at my local Sam's store located at 7970 North Mesa Street, El Paso, Texas 79912 at that it would be available for instore pickup between 9 and 10 AM on Monday December 5th. I went to the SAM's store on December 5th for pickup and I was told that the unit was unavailable and had been sold out. I told them that online it said that five were available at the store itself. Then when I went to the store to pick up they told me that there were none available. So essential... read more

Nila P's profile image
Nila P 
2 years ago

Sam's Plus Members BEWARE: the company claims that plus members receive free shipping yet on most items the cost for shipping vs. store pickup is higher. This is deceptive and should be illegal. Sam's is promising a benefit they don't deliver. Next time you order, compare the costs ... it is subtle, sneaky and just plain WRONG. 

Brendan B's profile image
Brendan B 
2 years ago

Dear Sirs or Maam; Online it said five units were available at my local Sam's store located at 7970 North Mesa Street, El Paso, Texas 79912 at that it would be available for instore pickup between 9 and 10 AM on Monday December 5th. I went to the SAM's store on December 5th for pickup and I was told that the unit was unavailable and had been sold out. I told them that online it said that five were available at the store itself. Then when I went to the store to pick up they told me that there were none available. So essential... read more

Brendan B's profile image
Brendan B 
2 years ago

Dear Sirs or Maam; Online it said five units were available at my local Sam's store located at 7970 North Mesa Street, El Paso, Texas 79912 at that it would be available for instore pickup between 9 and 10 AM on Monday December 5th. I went to the SAM's store on December 5th for pickup and I was told that the unit was unavailable and had been sold out. I told them that online it said that five were available at the store itself. Then when I went to the store to pick up they told me that there were none available. So essential... read more

Nila P's profile image
Nila P 
2 years ago

Sam's Plus Members BEWARE: the company claims that plus members receive free shipping yet on most items the cost for shipping vs. store pickup is higher. This is deceptive and should be illegal. Sam's is promising a benefit they don't deliver. Next time you order, compare the costs ... it is subtle, sneaky and just plain WRONG. 

Frequently asked questions about Sam's Club

How is Sam's Club rated?

Sam's Club has a 3.4 star rating with 1,883 reviews. 

When is Sam's Club open?

Sam's Club is open now. It will close at 6:00 p.m.  

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