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Sam's Club
- Consumer Goods
- Matthews, NC
About this business
Location details
1801 Windsor Square Dr, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hate that I’m forced to even leave a one star review. Absolutely awful experience. I chose to shop at sams for my wedding needs and when I tried to return my unopened (not used) products, they wouldn’t let me return my beer. They said it’s a Texas state law that you cannot return alcohol which is a LIE! Costco, specs, total wine allows you to return unopened alcoholic beverages… huge selling point!! After this experience I will never shop at sams again!!! After explaining that it is not a Texas state law they (customer ser... read more
Due to poor customer service, Sam Club use an unauthorized computer system to renew your membership without your authorization. This is fraud and dishonesty to all customers. How low can this company go to fraud and cheat its customers because their history of poor customer service. Many poor would not have renewed their membership unless this unacceptable computer system installed to renew memberships without their authorization! Thank goodness I have a great banking system that pick this unauthorized charge on my debit car... read more
Due to poor customer service, Sam Club use an unauthorized computer system to renew your membership without your authorization. This is fraud and dishonesty to all customers. How low can this company go to fraud and cheat its customers because their history of poor customer service. Many poor would not have renewed their membership unless this unacceptable computer system installed to renew memberships without their authorization! Thank goodness I have a great banking system that pick this unauthorized charge on my debit car... read more
Due to poor customer service, Sam Club use an unauthorized computer system to renew your membership without your authorization. This is fraud and dishonesty to all customers. How low can this company go to fraud and cheat its customers because their history of poor customer service. Many poor would not have renewed their membership unless this unacceptable computer system installed to renew memberships without their authorization! Thank goodness I have a great banking system that pick this unauthorized charge on my debit car... read more
Sam's Club chatline and corporate office is extremely unprofessional. They don't care about the customer concerns. I filed a claim for a missing package no one ever got back with we me. Every time I reached out thru chat it was the same excuse someone will contact me. Someone by the name of Daniel even promised that I would hear from someone by the end of the business day and nothing!!!!!!! When I reached out again TODAY they tell me my case has been closed.
Sam's Club chatline and corporate office is extremely unprofessional. They don't care about the customer concerns. I filed a claim for a missing package no one ever got back with we me. Every time I reached out thru chat it was the same excuse someone will contact me. Someone by the name of Daniel even promised that I would hear from someone by the end of the business day and nothing!!!!!!! When I reached out again TODAY they tell me my case has been closed.
Sam's Club chatline and corporate office is extremely unprofessional. They don't care about the customer concerns. I filed a claim for a missing package no one ever got back with we me. Every time I reached out thru chat it was the same excuse someone will contact me. Someone by the name of Daniel even promised that I would hear from someone by the end of the business day and nothing!!!!!!! When I reached out again TODAY they tell me my case has been closed.
Sam's Club chatline and corporate office is extremely unprofessional. They don't care about the customer concerns. I filed a claim for a missing package no one ever got back with we me. Every time I reached out thru chat it was the same excuse someone will contact me. Someone by the name of Daniel even promised that I would hear from someone by the end of the business day and nothing!!!!!!! When I reached out again TODAY they tell me my case has been closed.
Sam's Club chatline and corporate office is extremely unprofessional. They don't care about the customer concerns. I filed a claim for a missing package no one ever got back with we me. Every time I reached out thru chat it was the same excuse someone will contact me. Someone by the name of Daniel even promised that I would hear from someone by the end of the business day and nothing!!!!!!! When I reached out again TODAY they tell me my case has been closed.
Frequently asked questions about Sam's Club
How is Sam's Club rated?
Sam's Club has a 3.4 star rating with 1,883 reviews.
When is Sam's Club open?
Sam's Club is open now. It will close at 6:00 p.m.
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