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Petfirst Healthcare
- Pet Services
- Jeffersonville, IN
About this business
About PetFirst Pet Insurance After our founder, Brent, had to put his dog Midnight down in 2003, he knew he wanted to find a way to help pet parents take financial considerations out of the conversations about veterinary care. Together with his friend and colleague Lansdon, he started PetFirst the next year in Jeffersonville, Indiana. When we started in 2004 with just two employees, we had no idea what we'd grow into. Today, PetFirst is the fastest-growing pet health insurance company in North America, and we've helped thous... read more
Location details
1 Quartermaster Ct, Jeffersonville, IN, 47130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedHas been well worth it, covering his allergy tests and meds.
Very fast and helpful. Very satisfied with this insurance.
They could actually cover stuff instead of having people waste their time filing claims only to deny everthing because it is all considered a pre-exsisting condition. Basically if your pet was born and alive anything that ever happens will be a pre-exsisting condition and will not be covered. Do yourself a favor and don't waste your time or money.
Easy payment of claims as long as you have documentation
I’m so disappointed. I’ve had my puppy insured through my entire ownership (6 months) and they will not cover something that clearly states accident. They apparently don’t consider dog park injuries an “accident”. No supervisor available to speak with me and no appeal form emailed. If I did do an appeal, it takes 20 business days to go through. They’ve been wonderful for everything else, this is so disappointing.
Very happy with Pet First!
Horrible customer service. This agent Elizabeth basically hung up on me. They’re in the business of just taking your money, that’s it.
My puppy was shot, but Pet first wouldn't cover the dog because they said it was a pre-existing condition! Now I'm raising money on GoFundMe. What a joke of a company. don't waste your money.
Frequently asked questions about Petfirst Healthcare
How is Petfirst Healthcare rated?
Petfirst Healthcare has a 2.9 star rating with 212 reviews.
When is Petfirst Healthcare open?
Petfirst Healthcare is closed now. It will open at 8:00 a.m.
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