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About PetFirst Pet Insurance After our founder, Brent, had to put his dog Midnight down in 2003, he knew he wanted to find a way to help pet parents take financial considerations out of the conversations about veterinary care. Together with his friend and colleague Lansdon, he started PetFirst the next year in Jeffersonville, Indiana. When we started in 2004 with just two employees, we had no idea what we'd grow into. Today, PetFirst is the fastest-growing pet health insurance company in North America, and we've helped thous... read more
1 Quartermaster Ct, Jeffersonville, IN, 47130, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I have had a very good experience with Pet First. My dog has cancer and all of her claims have been paid in a very timely manner. I highly recommend this insurance.
Business response:
Thank you for your recommendation Dawn, and thank you for entrusting us with your pup's coverage.
Never had a problem with Pet First.
We have had pet first for 5 yrs and I’m so happy we got it when we adopted our raggle, rat terrier/beagle mix. Had him 3 months and he ate my hearing aide. After I finally figured out the stuff they needed to file the claim. They paid quickly. Now at 5 yrs old he is epileptic and had thyroid trouble. They even pay for his medication for those conditions. For what we pay a month it’s such a blessing because his blood work alone is almost 400.00 and his meds are a 100.00 every 2 1/2 months. So I tell everyone who has a dog or ... read more
Just everything, when you call there right there to answer all of your questions they're quick with their responses it's just a wonderful company
I recently adopted a kitty and Shawn at PetFirst was very helpful and informative!!
they are quick to answer any questions and concerns and have handles my claims easily.
Business response:
Thank you for taking the time to leave your recommendation Tammy!
Accessible 24/7! Worth every single penny.
Business response:
Thank you for the recommendation Alicia!
Claims are handled quickly and with ease. I hadn’t filed a claim for a few years, so after contacting PetFirst, they guided me through advising me of the changes and updates to the system. The enhancements make it easy to file and monitor claims. Great Pet Insurance for our needs.
Business response:
Hi Dawn, Thank you for taking the time to share your review and your experience. We are always happy to hear that we were able to help and you had a great experience. Thanks for continuing to choose PetFirst for your pet's coverage!
Petfirst Healthcare has a 2.9 star rating with 212 reviews.
Petfirst Healthcare is open now. It will close at 9:00 p.m.
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