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Petfirst Healthcare

2.9

About this business

About PetFirst Pet Insurance After our founder, Brent, had to put his dog Midnight down in 2003, he knew he wanted to find a way to help pet parents take financial considerations out of the conversations about veterinary care. Together with his friend and colleague Lansdon, he started PetFirst the next year in Jeffersonville, Indiana. When we started in 2004 with just two employees, we had no idea what we'd grow into. Today, PetFirst is the fastest-growing pet health insurance company in North America, and we've helped thous... read more

Location details

1 Quartermaster Ct, Jeffersonville, IN, 47130, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
2.9212 reviews
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Dawn Miller's profile image
Dawn Miller 
recommend  Recommended
6 years ago

I have had a very good experience with Pet First. My dog has cancer and all of her claims have been paid in a very timely manner. I highly recommend this insurance. 

Business response:

Thank you for your recommendation Dawn, and thank you for entrusting us with your pup's coverage. 

Christine Sousanes O'Boyle's profile image
Christine Sousanes O'Boyle 
recommend  Recommended
6 years ago

Never had a problem with Pet First. 

Sandy Pennicuff's profile image
Sandy Pennicuff 
recommend  Recommended
6 years ago

We have had pet first for 5 yrs and I’m so happy we got it when we adopted our raggle, rat terrier/beagle mix. Had him 3 months and he ate my hearing aide. After I finally figured out the stuff they needed to file the claim. They paid quickly. Now at 5 yrs old he is epileptic and had thyroid trouble. They even pay for his medication for those conditions. For what we pay a month it’s such a blessing because his blood work alone is almost 400.00 and his meds are a 100.00 every 2 1/2 months. So I tell everyone who has a dog or ... read more

Sharon Lucas's profile image
Sharon Lucas 
6 years ago
Brenda Robinson's profile image
Brenda Robinson 
recommend  Recommended
6 years ago

Just everything, when you call there right there to answer all of your questions they're quick with their responses it's just a wonderful company 

Carol Steiner's profile image
Carol Steiner 
recommend  Recommended
6 years ago

I recently adopted a kitty and Shawn at PetFirst was very helpful and informative!! 

Tammy Toetz Rodgers's profile image
Tammy Toetz Rodgers 
recommend  Recommended
6 years ago

they are quick to answer any questions and concerns and have handles my claims easily. 

Business response:

Thank you for taking the time to leave your recommendation Tammy! 

Alicia Carrion Mejia's profile image
Alicia Carrion Mejia 
recommend  Recommended
6 years ago

Accessible 24/7! Worth every single penny. 

Business response:

Thank you for the recommendation Alicia! 

Dawn L. Barbour's profile image
Dawn L. Barbour 
recommend  Recommended
6 years ago

Claims are handled quickly and with ease. I hadn’t filed a claim for a few years, so after contacting PetFirst, they guided me through advising me of the changes and updates to the system. The enhancements make it easy to file and monitor claims. Great Pet Insurance for our needs. 

Business response:

Hi Dawn, Thank you for taking the time to share your review and your experience. We are always happy to hear that we were able to help and you had a great experience. Thanks for continuing to choose PetFirst for your pet's coverage! 

Frequently asked questions about Petfirst Healthcare

How is Petfirst Healthcare rated?

Petfirst Healthcare has a 2.9 star rating with 212 reviews. 

When is Petfirst Healthcare open?

Petfirst Healthcare is open now. It will close at 9:00 p.m.  

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