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3407 W Colonial Dr, Orlando, FL, 32808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This place is horrible. They lost our license plate so we had to buy a whole new plate at our expense. They stated that they would refund us the cost of the plate. Over a month later still no refund. As apart of the deal when buying the car they stated that they would rent our windows for free. 3 months later, and after contacting them several times, they set a date for us. We were told we would have a car to drive home. We get here and they act like they don’t know what we are talking about. It’s completely unorganized and ... read more
My dad bought my car from the East location and let’s just say my dad won’t go back there. I was due for my oil change and decided to try the West location since it’s closer to my house. As soon as I walked in everyone was pleasant and everything. They got my car in and out within 2 hours and even washed and vacuumed it out for me after the oil change.
Staff is great! They try all they can but I purchased a 2016 Feb of last year and now I had to services with several technology issues Not happy wish have thought before buying.
Do not take your car here! Worst place ever. Eve since I took my car here for an oil change. All three of my belts were off the engine...
Great experience with Patricia Miller at Orlando Kia West. Had to let my original Kia Soul go but found my new one with Patricia’s help. Great place to find your next sweet ride. Feel free to tell them I sent you!
Domingo was amazing ! He helped me every step of the way and made sure all my needs were met �
I was truly impressed with the promptness of completing my needed services at Orlando Kia West. The staff was all friendly and helpful. Thanks guys! I will see you in three months for my oil change.
I was towed here for a flat! It took 3 hours -was never told a time. Told them I was in a hurry. They finally told me that the tire was bad 2 hours later and that it was $100. It took another hour. Walked to the service drive to see what the heck. The service writer said my car was done just in line to be washed. I’m in a hurry I said no wash. So he called someone over to help close the order out. He said it was 122 what you quoted me $100. I get to the window to pay. $133.00. What! The cashier was nice. I called Kia Corpora... read more
I have come here three times now and pretty much know what to expect concerning time management. Expect between a 2-3 hour service turn around time and plan accordingly. This is a busy service department which really needs to consider investing in additional service coordinators and vehicle technicians. Having said this I believe that are doing the best they can with the tools provided.
Orlando Kia West has a 4.3 star rating with 9,861 reviews.
Orlando Kia West is open now. It will close at 9:00 p.m.
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