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O'Reilly Auto Parts

3.7

About this business

Your Springfield, Missouri O'Reilly Auto Parts store #4031 is located at 721 North Glenstone Avenue. Visit us for any parts, tools, and accessories you may need, as well as Free Store Services like battery testing, wiper blade & bulb installation, fluid recycling, Check Engine light testing, and our free tool rental program (refundable deposit required). We also offer brake rotor and drum resurfacing, and custom paint mixing services. Speak with our Parts Professionals today for help on your next project. With over 5,000 ORe... read more

Location details

721 N Glenstone Ave, Springfield, MO, 65802, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
3.7760 reviews
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Marvin M's profile image
Marvin M 
2 years ago

It's a shame you can't get any help that knows anything. You would think having someone work in the auto parts store would know something about what they are selling. ******* people are the ones they hire. Not good. 

Michael B's profile image
Michael B 
3 years ago

Not good, Bought two ignition switches and of course made in China. the threads for mounting end a 1/2 inch from base. So I have to make my own washers to make these work. With gas at $5 dollars a gallon I had to go too two stores to get two of these. Which means driving to return these also. Just won't do it again 

Ermelinda P's profile image
Ermelinda P 
3 years ago

Poor customer service. Purchased a battery asked if it could be installed as they verified I had a bad battery. Store employee states only if were are not busy. Really I was the only customer in the place. Do have to say I appear to have interrupted some personal cell phone activity. For the price of the battery installing should be automatic. Doubt I will b returning. 

Tracy G.'s profile image
Tracy G. 
3 years ago

OReilly store asst manager ****** ******** sold me a 67 yr old woman the wrong transmission fluid told me he had no funnel and to use the dipstick to help get the fluid in the car. I asked if he could show me he said No but put it where the red cap is. Luckily I read the back of the container it was not for my vehicle. The store is at ***** ***** ****** ******* ***** *****<br /> <br /> <br /> 

Adel R.'s profile image
Adel R. 
3 years ago

Terrible experience!I needed a battery and I call the place to be sure that they have the battery that I need at an affordable price.They told me that they had one that fits my truck . I asked if they have that for sure at that store. He said yes . Ok ,I said . Im going right now.. When there they said we dont have that one . End of the story: since my truck didnt star anymore and I spent my time going there and with no more time to spend I had to buy a different one that they offered me instead of the original one and charg... read more

Jake L's profile image
Jake L 
3 years ago

The oreily on **** ***is the worst! The assistant manager of the store sells me a intake system for my car walks outside with me and opens the box himeself! He then begins to show me how to put on the part! I take the part to someone to install it and it turns out not able to fit on my car! I take the part back and he denies me a return because he is the one who open the box! ****** was his name he then laughs at me and tells me good luck! Absolutely worst customer service I ever seen!!! How do they get away with this? Horri... read more

Chadrick R's profile image
Chadrick R 
3 years ago

FRAUD COMPANY and customer support lies!!!I ordered a 350$ part from online and was told it would be ready by 1pm the next day. But in the confirmation email it stated 2 days. So I called customer support to cancel and it was closed till the morning. In the morning they canceled the order and said the money was returned on their end. I called the bank and found out that was a lie, I even talked to 2 representatives and one was a manager. This store has horrible customer service that lies and talks in circles instead of being... read more

Debbie D's profile image
Debbie D 
3 years ago

I gave O'Reilly Auto Parts a 5 Star all the way- Was treated with dignity and respect. ******* really helped me out and was very professional, knowledgeable, and polite on the phone and in person. He was very informative and helpful in purchasing my new battery. Answered every question I had asked him and knew. Highly appreciate great customer service. The location was *******************************************************************. The price was affordable with great quality. They got my business for life for all my aut... read more

Craig C's profile image
Craig C 
3 years ago

I had entered the O'Reilly auto parts store on 4/10/22 @ around 3:30 to get a mirror for my motorcycle. I got the mirror and some degreaser and was right in the middle of trying on sunglasses, and ******* yells over to me, " Are you need to check out"? I politely said not yet, still spending money. And he made me feel so ockward and uncomfortable I just said ok and approached him with my products. He rang them up and gave me a total. So I handed him a $100 bill he looks at it flips it over and ignorantly and arrogantly says ... read more

Frequently asked questions about O'Reilly Auto Parts

How is O'Reilly Auto Parts rated?

O'Reilly Auto Parts has a 3.7 star rating with 760 reviews. 

When is O'Reilly Auto Parts open?

O'Reilly Auto Parts is open now. It will close at 9:00 p.m.  

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