O'Reilly Auto Parts

Chuck J 

on BBB

2 years ago

Manager took my battery next day went back to get my new battery that I had ordered and paid for . He refused to give me credit for exchange and got home and he sold me a wrong battery. Had to call company and travel to a different store to get what I had paid for , this guy is a thief 

Tammy S. 

on BBB

2 years ago

will never buy another part from your store cause two of ur employees are gossip mongers and ruined my life and trashed my name and one of those employees is a manager but I will not name names but thanks for ruining my life with the lies and accusations I really appreciate it so much your store is full of ******** and I am done spending my money there I will surely go somewhere else Rant over 

Sheshe H 

on BBB

2 years ago

I walked into O'Reilly Auto Part at location **** ********* ************ ** *****on July 29, 2022 to see if they can scan my vehicle because it had the check engine light on. When it was my turn to approached the counter I asked the sales associate can she check it for me she to me to give her a moment, so I stood near the front door. About 5 minutes she walked away, so I assumed she went to get the coder, I left out of the store went to my vehicle. I'm standing outside of my vehicle with the door open but she proceeded to a... read more

Victor E. 

on BBB

2 years ago

I purchased Artic Freeze AC auto coolant. Did not use the product and uninformed by sign or clerk that this product could not be returned. The AC started working right after I left the store. Tried to return the product. Unused and witnessed unused, uninspected by any one at the store who lied and said it looked used and no refund given. No trustworthy personnel working at O’Reilly Auto Parts at this store and sneaky sales tactics. 

Marvin M 

on BBB

2 years ago

It's a shame you can't get any help that knows anything. You would think having someone work in the auto parts store would know something about what they are selling. ******* people are the ones they hire. Not good. 

Michael B 

on BBB

2 years ago

Not good, Bought two ignition switches and of course made in China. the threads for mounting end a 1/2 inch from base. So I have to make my own washers to make these work. With gas at $5 dollars a gallon I had to go too two stores to get two of these. Which means driving to return these also. Just won't do it again 

Ermelinda P 

on BBB

2 years ago

Poor customer service. Purchased a battery asked if it could be installed as they verified I had a bad battery. Store employee states only if were are not busy. Really I was the only customer in the place. Do have to say I appear to have interrupted some personal cell phone activity. For the price of the battery installing should be automatic. Doubt I will b returning. 

Tracy G. 

on BBB

2 years ago

OReilly store asst manager ****** ******** sold me a 67 yr old woman the wrong transmission fluid told me he had no funnel and to use the dipstick to help get the fluid in the car. I asked if he could show me he said No but put it where the red cap is. Luckily I read the back of the container it was not for my vehicle. The store is at ***** ***** ****** ******* ***** *****<br /> <br /> <br /> 

Adel R. 

on BBB

2 years ago

Terrible experience!I needed a battery and I call the place to be sure that they have the battery that I need at an affordable price.They told me that they had one that fits my truck . I asked if they have that for sure at that store. He said yes . Ok ,I said . Im going right now.. When there they said we dont have that one . End of the story: since my truck didnt star anymore and I spent my time going there and with no more time to spend I had to buy a different one that they offered me instead of the original one and charg... read more