O'Reilly Auto Parts

Ericka H. 

on BBB

2 years ago

The OReilly Auto Parts Store #**** is operating in bad faith. We originally came in to the store to buy a battery. We know it was the battery. The alternator cost more than the battery we wanted. The store associate did a hard sale on us. Of course it was the battery after all. I paid a mechanic to put it in and my alternator was good.As we are trying to jump the car, two other customers came out of the store angry because they had just came to buy a battery and the store employee kept pushing to sale him and alternator when... read more

Lovette enterprises L 

on BBB

2 years ago

I have a **** F-350 I bought in ****. The whole truck had a life warranty on bracks,rotors, alternator and starter. All the sudden they undated the computer system and lost all my warranty products. Really don't you find that weird. How bout maybe they didn't want to honor a warranty I paid for. I'm done with them after this many years. 

Jerry B 

on BBB

2 years ago

I orderd a fuel pump and even used my VIN number and they sent me the wrong one, so I returned it then they ordered another one and guess what? It's cracked!!!! I'll never go there again Sincerely, *********************** 

Daniel C 

on BBB

2 years ago

Had a great experience at ********** in ********..an associate ***** helped me with my Kia ******** headlight and installed the connector also.I would recommend them to all .Thank you 

Rick A 

on BBB

2 years ago

Oreilys Corpus Christi TX on Everhart rd. A/C out for months, too hot too go in there. This is totally unacceptable, fix *** A/C! Not going back 

Adam S 

on BBB

2 years ago

One of the worker is lazy the stores a was empty and asked I buy the part for the store and asked to help me to replace windshield blade and he stated I dont know about that and hes not ask his partner if you can do it 

Brent P 

on BBB

2 years ago

The **************** store has got to be the worst store I have been in to will not every be back I. That store if this store is the only one that has the part have had my **** dodge ram ffor 22 years had rotors and brake pads glide time warranty they told me they have never had them as life time warranty and they said life time was only for manufacturing defective parts it did cover for wear but for all these years I have never had a problem getting brakes are rotors for this truck then when I said I was not buying them the... read more

John S 

on BBB

2 years ago

They say that they will always price match. I had a invoice from another retail parts store and O'reilly in ****** said that they couldnt match because it wasent in their best interest. WELL, MY-MY-MY. Isent that just a rip off ?????????????????????????? 

darin r 

on BBB

2 years ago

Most likely, these employees are underpaid and overworked. However, it's no excuse for willful dereliction of duty and immorality. It was late and I lost the key for the gas cap. I'm from Abilene TX driving home and about to run out of gas. My Verizon signal was scarce no Internet. I had not eaten in days and was starving and stressed. I was trying to conserve gas and called asking if they carried Mopar gas caps to get a key and told them of my dire situation. The man looked it up with an affirmative answer so I used my prec... read more