O'Reilly Auto Parts

Chaz M 

on BBB

a year ago

On May 17, 2023 I drove to a ********** location on Ridge after I had gotten off work. I was at your location picking up a battery I purchased, in the midst of that an employee helped me put the battery in. Long story short he came outside and proceeded to put my battery into my car, it didn't work. I was sitting in the car while he worked and i saw sparks fly and i asked "what happened?" he sated it was the tool he was using had touched a part of the battery and it was fine. Then told me to star the car up, I attempted to s... read more

Zachary K 

on BBB

a year ago

I brought my 2016 ***** CX5 to check the battery and the alternator just to stay on top of its condition, since I the car approaching ******* miles. *** fellow told me that the alternator was bad. I had absolutely no symptoms anyway, but he said a regulator in the alternator was the problem. ***y didnt carry it, so I went to Auto Zone to see if they have it. ***y didnt. I decided to have ***** Tires check it and they said the whole electrical system is good. I told them that O ******* said the regulator is bad. ***y explaine... read more

D M L 

on BBB

a year ago

The acting Mgr. at O'Reilly Auto Parts ***************, ** # **** on 8/22/23 at 6:11 pm charged my card $161.96 for a $98.45 purchase. 

frank P 

on BBB

a year ago

I try real hard not to give a bad review if I can help it with that being said ********** advertises that if you buy a headlamp bulb from them that they will change it for you okay my wife goes up there gets $40 above and I asked them to change it for her the guy walks outside and says *** it's hot and looks at the above and says yeah I'm not going to be able to change it for you okay I've been doing business with ********** for ***** years or longer and they both face lied told my wife they would change it and they advertis... read more

Thomas N 

on BBB

a year ago

If I could give zero stars, I would. Stranded by Valentine, Nebraska with a broken serpentine belt. Called the store and found out they had the part in stock. We told them we would be there right at close, and asked to please give us some leeway. They advised we would need to be there before close, but if we made it, they would sell the part. We were 2 minutes before closing time, which was about 15 minutes after calling. The door was locked. The person at the counter looked out the window at us and turned around and walked ... read more

Eric L 

on BBB

a year ago

Bought a battery for my lawm mower in april now august 5 battery junk. No help said too bad. I will never buy anything from those ****** again!!! 

Ericka H. 

on BBB

a year ago

The OReilly Auto Parts Store #**** is operating in bad faith. We originally came in to the store to buy a battery. We know it was the battery. The alternator cost more than the battery we wanted. The store associate did a hard sale on us. Of course it was the battery after all. I paid a mechanic to put it in and my alternator was good.As we are trying to jump the car, two other customers came out of the store angry because they had just came to buy a battery and the store employee kept pushing to sale him and alternator when... read more

Lovette enterprises L 

on BBB

a year ago

I have a **** F-350 I bought in ****. The whole truck had a life warranty on bracks,rotors, alternator and starter. All the sudden they undated the computer system and lost all my warranty products. Really don't you find that weird. How bout maybe they didn't want to honor a warranty I paid for. I'm done with them after this many years. 

Jerry B 

on BBB

a year ago

I orderd a fuel pump and even used my VIN number and they sent me the wrong one, so I returned it then they ordered another one and guess what? It's cracked!!!! I'll never go there again Sincerely, ***********************