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O'Reilly Auto Parts

3.7

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Location details

721 N Glenstone Ave, Springfield, MO, 65802, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
3.7781 reviews
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Wilfred R's profile image
Wilfred R 
7 months ago

Got hurt on the job was treated badly by OReillys and ******** almost 9 months. Still waiting on a shoulder surgery have to have a complete shoulder. had to get a lawyer 

Kathy E's profile image
Kathy E 
7 months ago

Four employees at two ********** ******************** deserve high praise. Today they went to great lengths to help me w/ my car, which puzzled them all: almost all my back lights had gone out overnight. The first ********* *****, at ******** advised checking the fuses and then using a $7 tool to check the wiring. He thoroughly explained the tool and NEVER talked down to me despite me being a senior woman. ***** could have sold me a more expensive tool, but he said I only needed a simpler one.The next exemplary employee was ... read more

Pam A's profile image
Pam A 
8 months ago

We were wowed with great customer service again today! The manager at the Fairview store in ********, *****, honored our warranty, swapping our battery and replacing for free! Then, when corrosion complicated the process, he cleaned and fixed some loose connections, until our van started right up! We are incredibly thankful for his diligence today! 

ErnestWilliams's profile image
ErnestWilliams 
8 months ago

I came to the part store to get help with a battery or alternator. When I came in the store the merchants did not greet or offer me any kind of help. When I got in line I was waiting for them to finish up with the guy before me and after his turn, the black woman merchant treated me like my presence or existence wasn't next to be helped. They where trying to overlook my turn for other ppl of favor because there was no other customer in the store for a small second or two when I was standing up there at counter. As soon as ot... read more

ty p's profile image
ty p 
8 months ago

I've always had good experience with Oreilly's. The people who work there have always been willing to go the extra mile and the prices are good. I moved to ** over a year ago and started going to the store on Old 41 in ******************** mostly because the manager **** is a good guy and very knowledgable. He is patient and willing to help try to figure out whatever problem my cars might be having. Because of him, this is my go to. If you see this ****, keep up the great work; I and many others I'm sure appreciate your grea... read more

Kate M's profile image
Kate M 
9 months ago

Ahoy, *********** is a cool place to buy auto parts. The people working at our ************, ********** locations are really fantastic. I have many vintage vehicles and often need little doodads, and auto parts. The people working are so nice, and nothing at all like the robot people you find at many other companies today. I don't know how *********** (large corporation) manages to staff such amazing people, but we really appreciate it! The parts are good too, and we had to return an item we did not use and that was no probl... read more

Cliff D's profile image
Cliff D 
9 months ago

Assistant manager ***** from the ****** Tx store was amazing and very friendly. My battery was getting replaced and it was so corroded in bad shape. He grabbed his own tools from his truck and successfully pulled my old battery covered with corrosion and filth and cleaned all my connections and sprayed the cleaner on it and installed new battery. Very patient and friendly to talk too the whole time. ******* customer service. Thank you 

MELISSA Y's profile image
MELISSA Y 
10 months ago

I am a woman from *******. ** ***** check. Anyways came up to ********* for visit on Christmas. Belt broke. They carried my heavy battery. Answered all my questions. We're so gentle and understanding all I did not understand. Undstood I obey my papa, assisted me greatly. I am.very appreciative. West ***** store especially. 

Mela H's profile image
Mela H 
10 months ago

The manager is somewhat cordial the other worker is a jerk he treated me bad I have never seen such racism in my life I came home and cried I will never return I'm speaking of the establishment on ******** in tallmadge Ohio just my opinion I hope they learn how to engage with people of different ethic groups the Guy with the glasses is a real fake character work first shift I will be contacting corporate office as well 

Frequently asked questions about O'Reilly Auto Parts

How is O'Reilly Auto Parts rated?

O'Reilly Auto Parts has a 3.7 star rating with 781 reviews. 

When is O'Reilly Auto Parts open?

O'Reilly Auto Parts is open now. It will close at 9:00 p.m.  

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