O'Reilly Auto Parts

Steve H 

on BBB

2 months ago

Store in ********* fla would not honor either the 20% discount on fathersday or free pads if you ordered rotors. The guys behind the counter did not know how to honor the advertisements on the web page. Ordered what i needed from rock auto. 

John S 

on BBB

2 months ago

********** at 5400 s 3500 w are nothing but idiots. The white ones don't understand what the h*** I'm talking about and the Hispanics don't know how to speak English. But then again what does ******** give a ****. Hire all the non-speaking English people we can to get a **** from the government. 

Lee B 

on BBB

3 months ago

The ********** at ****************************************************************************** is the worst! I needed a battery and because it had been replaced before (under warranty!), they gave me a trashed battery that had three dated stickers on it. It was completely dead and couldn't be charged. I went to a more reputable ********** in the area and they're the ones who told me the condition of the replacement and gave me a brand new one. This isn't the only incident at the ****** location, but it was the last time I ... read more

Steve D 

on BBB

5 months ago

Worst job ever!!! Can't even make this stuff up. Was hired for full time employment. Then full time was taken from me to part time. 45 day evaluation was outstanding. Didn't make any difference, they were staging my exit. Never late, never missed a day, was highest rated team member for the store in testing. If 0 was an option that's the rating this company deserves. Remember they can terminate you, just by someone telling a lie about you to your manager, without justification to the truth. There is no truth with O'reilly au... read more

Jaime A 

on BBB

5 months ago

I have been a faithful customer for years, wouldnt use anyone but them. No more! After purchasing a faulty fuel pump ( over $500) because it was purchased through the shop, they wont return my $ even though, i have the faulty product that i paid that much for, just for them to tell me, well the shop purchased it so you have to go through them. ****, they are being trashy like oreillys so..... 

Johnny B 

on BBB

5 months ago

I will never go back to ********** in Wrens. People in there are very rude. They do not have a clue what's going on an it's hard to get waited on. I will will drive a hour away to get my parts now on. Corporate need to pay a surprise visit just to watch but don't tell them you are coming. They are a bunch of idiots that work in this one. What a joke. If there was a zero star that's what I would rate the one in ***** at point blank. 

Wilfred R 

on BBB

5 months ago

Got hurt on the job was treated badly by OReillys and ******** almost 9 months. Still waiting on a shoulder surgery have to have a complete shoulder. had to get a lawyer 

Kathy E 

on BBB

5 months ago

Four employees at two ********** ******************** deserve high praise. Today they went to great lengths to help me w/ my car, which puzzled them all: almost all my back lights had gone out overnight. The first ********* *****, at ******** advised checking the fuses and then using a $7 tool to check the wiring. He thoroughly explained the tool and NEVER talked down to me despite me being a senior woman. ***** could have sold me a more expensive tool, but he said I only needed a simpler one.The next exemplary employee was ... read more

Pam A 

on BBB

6 months ago

We were wowed with great customer service again today! The manager at the Fairview store in ********, *****, honored our warranty, swapping our battery and replacing for free! Then, when corrosion complicated the process, he cleaned and fixed some loose connections, until our van started right up! We are incredibly thankful for his diligence today!