O'Reilly Auto Parts

Diane M 

on BBB

2 weeks ago

This ********** Auto parts Business has a ****************** I went there to get my car battery checked and possibly replaced if needed, They did check the batter, they said my battery was Bad so I bought another battery but they Refused to install my battery for me, he said he couldn't leave the other employee in the store by himself because he will get Overwhelmed! I Do Not like this business, they don't care 

Rogelio T 

on BBB

2 weeks ago

8th St store employees have the best customer service ever compare with other auto parts stores in town 

John B 

on BBB

3 weeks ago

On May 30, 2025 I returned a defective alternator to the *******, IA store to get a full refund under a warranty claim. The claim was honored to my satisfaction. I was treated rudely by store personnel as a customer. The store personnel seemed to show lack of training and competence in their jobs. They seemed to move slowly. They seemed to have hounded me with a lot of questions because they were too lazy to read the warranty claim paperwork I submitted with all the information needed on it. One personnel hurt my hand when h... read more

James G 

on BBB

a month ago

scale does not go low enough for the store in *************, **. Asst ******* is a brain dead moron who is only qualified to scrub toilets. Bought a faulty starter that exploded on the first crank but the asst *******, who is under the delusion that he has the deductive powers of Sherlock ******, Hercule Poirot and ******* **** combined, accused a very highly rated professional mechanic shop of hitting the starter with a hammer. Asst ******* couldn't find the sun on a clear summer day at high noon nor could he think his way ... read more

Aleciah 

on BBB

a month ago

April 15, 2025 Amount paid ***** plus tax Purchased windshield wipers on April 15th the sales associate on my receipt **** seemed to struggle putting on those blades at the time. A few days ago the passenger blade came off. I drove 45 mins home in the rain with only a driver side wiper. My wiper was fine I used it on high speed because it was raining. A new passenger wiper was ordered. I went into the store today 4-24-25 to have the new one put on. He had me to check that the wipers were secure before leaving. On the way to ... read more

Amanda B 

on BBB

a month ago

I heard from several employees that the newer district manager is always negative and wants everything done exactly his way. He is extremely rude and doesnt know how to communicate with the employees. I also know that the district manager has been causing people to quit. He should be demoted or fired immediately. He is a bad weed that needs to be pulled and gotten rid of. He is the district manager of store 813 in ********** ********. 

Matthew B 

on BBB

a month ago

My son has an anxiety disorder aspbergers he is very capable and was more than qualified i believe they discriminated against him he was nervous the management wasn't understanding 

Lauren S 

on BBB

2 months ago

The store in ******, ** allows their assistance manager ******** showcase lewd behavior with another coworker during business hours inside the store in front of other staff members without the regard of customers can see them from outside. What kind of behavior is ******** presenting here as they are still employed or seems like there has been NO repercussions for their inappropriate behavior in a professional business setting? 

Deborah T 

on BBB

2 months ago

A mechanic in ****** called ******** to get a part number. Was cut off mid conversation. Was told I don't - - - - ing help people from the ***********. then hung up. I hope no Canadian will have any service done by this company