O'Reilly Auto Parts

Beth C 

on BBB

a year ago

I bought a left turn signal light bulb today at **********. A very nice young man named ***** replaced the bulb and aired up my tires. He was very knowledgeable, pleasant, and courteous. I am disabled and have to use a cane to walk.It is very hard for me to put air in the tires by myself. I tried to tip him, but he refused to accept it. I.highly recommend ********** for your automotive needs. Great customer service is hard to find nowadays. Thanks ***** ! 

Bryant F 

on BBB

a year ago

Went in to an Oriellys parts store to get a radiator hose for a 2017 Tundra, did not have it, neither did the Advance, NAPA or Autozone, all but NAPA could get it somewhere between 3:30 and 6:30 same day, my comment to Advance was how can you sell parts when you dont have what a customer needs, should have said that to them all!On another note, out of the above named parts stores the only one that I have walked out of because of poor service is ********, couldnt get waited on 

Nina W 

on BBB

a year ago

I am finished with o Rileys auto parts I ordered brake pads and rosters. I explained they had to get the correct pads because there were 3 options when the vin is entered. I had measurements done for them to make it easier for them. I picked 2 boxes up. I tried to tell them I had pads and rosters. They insisted everything was there. So I leave confused because I told them there were rosters and pads. So I just assumed they knew what they were talking about. I dropped my car off at ***** automotive. And received a call saying... read more

Jim K 

on BBB

a year ago

Had a tremendous experience at store *******************************. ***** offered us exemplary customer service and was so helpful with his product knowledge and advice! 11-22-23 Outstanding employee you have!Thank you! *** 

George S 

on BBB

a year ago

Went into the store on 11/18/2023 at around 6:50pm. I purchased a gallon of "Aircraft remover". I went up to the counter and I had 3 digital $5 off coupons that I wanted to combine and use. Zac the "acting manager" said he could only accept 1 coupon per transaction, even though there was no stipulation in my coupon that said it was limited to 1 per transaction. I argued that since it was not written anywhere on paper, he needed to accept my 3 coupons. He gave me the lame excuse it was "implied", instead of in writing. I call... read more

Thomas D 

on BBB

a year ago

I am 74 worked 8 years for oreillys thought it was a good company to work for but boy was I mistaken. Gave 2 weeks notice and was told I had to so i could get paid sick pay (by store mgr). Wrong, human resources said part timers do not get sick pay when they leave, same Mgr. That forgot to notify main office when I handed in my paper to store manager. Had to call office my self to find out why I didn't get my final check on last day of work, which ****** says was due on last day worked. Again joke. Was told by office dist Mg... read more

BLAINE N 

on BBB

a year ago

****** died in less then 2 years... next warrantied replacement died in less then a year. Store is scamming people. 

Michael G 

on BBB

a year ago

Went and bought two batteries from the ******* store let my diesel sit one winter and now both batteries are bad. Over $300 in batteries bad after one winter. 

Andy R 

on BBB

a year ago

Cheap garbage parts from wheel bearings, cv axles, all brake components, shift cables and more theyre all c*** 3 different sets of brakes in 1 years time all were oreillys "high end parts" either dont fit correctly, wear out very prematurely or are just plain junk cheap chinese s*** will no longer buy anything from them go to napa at least their fleet parts are quality