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O'Reilly Auto Parts
- Auto Parts & Supplies
- Springfield, MO
About this business
Your Springfield, Missouri O'Reilly Auto Parts store #4031 is located at 721 North Glenstone Avenue. Visit us for any parts, tools, and accessories you may need, as well as Free Store Services like battery testing, wiper blade & bulb installation, fluid recycling, Check Engine light testing, and our free tool rental program (refundable deposit required). We also offer brake rotor and drum resurfacing, and custom paint mixing services. Speak with our Parts Professionals today for help on your next project. With over 5,000 ORe... read more
Location details
721 N Glenstone Ave, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
The Harrison Ohio store today between 2:00 and 2:15 pm. I was at this store to buy motor oil and a van oil filter. The clerk had about 5 customers other than myself in the store. When it was my turn, which I waited very patiently, I asked for the special on the oil and was told there was no special even thought the sign stated so, the sign was in front of the store by the check out area for the clerk to see. I did not have my oil filter as of yet at the counter and asked for the correct filter for my vehicle, the clerk wrote... read more
Why no option for a zero rating? Today will be the lastime I visit O'Reilly (Batesville IN) hopefully! So "this time" i get my car checked, the employee said "its your cam shaft sensor". So I go inside pay for the part which was rang up as a cam shaft sensor and out rhe door I went to go home and work on my car......the only car I have running at this time.....Tare it apart to find out he gave me the crank shaft sensor. Do you know how many times I have had to take parts back to this store??? I left a review once before and ... read more
Complete **** company. They ordered a part. ($1.29) then charged me $10 to have it shipped. Said 1 week to get it and they would call me. So, $11.30 plus tax,,,around $12.00 total. BUT...THEY ORDERED THE WRONG PART! When I showed this to them, they said I can order again, pay shipping again, so another $12.00 ($24.00 on total) for a $1.29 part. And refused to refund any or part of the original order! Do yourself a favor and just stear clear of this place.
Very bad customer service. I purchased a part not compatible with my vehicle. The cashier refused to take the part back and refund the money stating that they do not refund electronics which I do not find to be accurate, in their policy there is no mention of this. Ive made several attempts to reach customer service on the phone online and am put on hold and never get an agent back online or on iPhone
Thieves LIARS and criminals! I was told that my battery tested bad for bad cells and it wouldn't hold a charge so I bought a new one. As it turns out my alternator was the problem so I returned the battery and got my old one back. Everyone in the store acted shady with me as Eddie, the guy that told me the battery was bad snuck away and the assistant manager and another man spoke under their breath and retreated further as I went closer to hear. They made excuses and tried to retest saying they were sure it was bad but I too... read more
Business response:
Please accept our sincere apology for any inconvenience or problem this may have caused you. We would like to look further into this matter. Please contact us at ************ Monday - Friday from 7am - 8pm and get with our Customer Service Department. We look forward to hearing from you.
We DID like this store! This weekend O'reilly's store in Port Townsend told me their policy is to give back cash for parts WITHOUT A RECEIPT !! A man was working on my car... it needed parts. I gave him $150 cash and he bought them. He installed some on my car and said he'd be back. Then we found out he had no idea what he was doing and could not finish the repair. After he left we couldn't find any of the unused parts, so we called and he said the parts were in the car.... but they were not. When we opened the hood we found... read more
Business response:
Please accept our sincere apology for any inconvenience or problem that this may have caused you. Unfortunately, the original purchaser would be the customer that visited the store to make the purchase. We understand that you had the original proof of purchase the entire time but we also offer to register transactions under a phone number as a courtesy. At this time, this would be a civil matter between the mechanic and Stuart. We will also be getting in touch with our Store Manager at our Port Townsend, WA store to ensure t... read more
I went into the oreilly's auto parts at **** ******* *** ******* ** *****and found out that the staff is not wearing masks they have to work normal hours while all their other stores get to close early and be home with there family's. The staff is not getting any hazard pay for being there. The staff is only able to wear two pairs of gloves pair day that they are there. Have been told that four members of their staff have been in quarantine and their HR department has done nothing about it.
Very rude workers. They don't even know what they are doing.
Business response:
What you have stated truly concerns us. We would like to hear more about your experience at one of our O'Reilly Auto Parts stores. Please contact us at ************** and hit option 2 Store Customer Service. We look forward to your call.
My stepfather, who signed a pre-nuptual agreement, and has separate accounts, is using my Mother's and My discover card at this store in Benton, Illinois. He even put our card on file to use for his failing business. I guess no one looked to see that the card had my Mother's name, not his name. My mother has dementia, so this is the only way she has to pay for her needs. She cannot remember how to use a debit card with a PIN. I pay her monthly bills. After contacting the Manager, we informed him that the card owner is my Mom... read more
Frequently asked questions about O'Reilly Auto Parts
How is O'Reilly Auto Parts rated?
O'Reilly Auto Parts has a 3.7 star rating with 760 reviews.
When is O'Reilly Auto Parts open?
O'Reilly Auto Parts is closed now. It will open at 7:30 a.m.
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