Monkey Joe's - Castleton

Concetta Mazzocchi Scott 

on Facebook

7 years ago

Went yesterday for the first time and we will never go again. Employees don't seem to care at all. No one checked our bands as we left so I could have taken any kid home with me. There were no one monitoring the children or telling them how to properly use the jumps. I mean the 0-3 jump areas were being used by children way older. I actually watched a kid walk up to my daughter (1.5 years old) and hit her on the head. When I said something to the kid, he told me that my daughter and another baby were in his way. I told him t... read more

Erin Homan 

on Facebook

7 years ago

I am currently sitting here. There are workers patrolling and allowing people with no socks on get into the bounce houses. There is a cup that has fallen on the floor. There have been multiple workers just walk over it. This establishment has a lack of professionalism. There was no friendliness by staff members. You can tell they are here just to get a paycheck without doing a job well done. Very disappointed. 

Janisse Draper- Sudbrock 

on Facebook

7 years ago

I will start off by saying as we waited in line I watched two young children pass the Monkey Joes worker who is suppose to check wrist bands and protect our children from leaving w/o there parents or an individual who accompanied them. He was busy carrying on a conversation with a co worker. Two separate times other parents in line said something to him of paying closer attention. On the third time a young boy passed him and was outside were cars are driving by. I said something to him and asked to speak with the manager. In... read more

Cesily K Mwago 

on Facebook

  Recommended

7 years ago

I love this place the only thing that bothers me is that the young kids that work there have no care and have attitudes. It need to be more older employees to guide the younger ones. I asked one of the young ladies a question and she got an attitude with me. Also, there should NEVER be horseplay when dealing with someone food. I know they have to learn I was once their age but that is why it needs to be a couple more grown adults there rather than one adult and the rest young kids or teens. 

Tara Rachelle 

on Facebook

7 years ago

I drove my family all the way to your establishment today, only to find out that you were closed. I understand that its the Easter holiday, but there are a lot of businesses that are open. I checked your fb page and called your store, and there was not one mention or pre-recorded message, saying you were closed. So guess what...i assumed you were open! I had to drive all the way to the store, to see the flyer on the door. Whats the purpose of having a Facebook page, if you wont use it to update store hours and closings? Than... read more

Deborah Wheeler 

on Facebook

7 years ago

All the staff were just hanging around with elbows on the counter talking. One that was checking the inflatable areas was hiding in the rest room on the phone. Kids were running out the front doors following others without checking their wrist bands and their parents still inside. When we left the girl did not look at the number on mine, cut it off and threw in trash can then my granddaughter walked up and she didn't check her number and then threw it in trash also. One girls with black tee shirt on was up front most of time... read more

Ryan Dotson 

on Facebook

7 years ago

Staff doesnt care one bit. Drinks say refill on sign but its $.75 each which is still a great deal. I will go back but know once you pay your on your own. 

Ryan Loveall 

on Facebook

7 years ago

Had a great time with my daughter and her friends. Staff was on it with our requests. They need some new bounce houses notices a lot of patches.