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Massachusetts Eye and Ear
- Hospitals
- Boston, MA
About this business
Location details
243 Charles St, Boston, MA, 02114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was sent to wait in the wrong location after checking in and the doctor was 30 minutes late.
The doctors there were wonderful to my 63 year old father in 2004-5, when he was there. They did everything they could to save him from a terminal condition, including tell him when it was time to stop and give palliative care instead.
Was told I had an ulcer on my eye and to come back for a follow up in 48, no big deal. I was in the worst pain of my life but they gave me medicine to help, I come back in 48 hours to be told I have to wait in the er which took ALMOST FIVE HOURS. Five hours to be seen for Legit 2 minutes to tell me the drops are working fine keep using them. Doctors are great, very nice, helped my eyes out. Over all my health is better but that wait time... 4+ hours the first night then 5+ hours two days later.
Business response:
We are sorry to hear about your experience in our Emergency Department. A member of the team will be reaching out to you to follow up.
Talking about customer service, wow - from the valet parking, the knowledgeable staff, the friendly and efficient check-in clerk to the assisting nurses, each and every one of them delivered top notch service today, very impressed and happy�
Mass Eye and Ear have the BEST Medical Staff in the World dedicated to the areas of their expertize either Eyes or Ears ...
My husband had his second stapectomy there November 17 by dr Michael McKenna and I would recommend him to anyone I know! The staff is amazing and very friendly! Thanks to all the staff for taking care of him and making us feel comfortable!
I've been at the MEEI ENT ED for the past 2 days with my mother who had an emergency situation in her right eye. The staff at the ED was beyond any expectations we had. From registration, to check in with the nurse to all 4 resident doctors who came in to see my mom and diagnose her to the Director of Nursing who just popped in to say hello we could not have felt more welcome and that we were in the right place. The intelligence of the doctors is beyond impressive while they still manage to talk to you realistically and make... read more
I have had Bells Palsy since January 2012. I started seeing Dr. Hadlock a few months later as my cousin recommended me to get treatment there. I have a severe case that has not healed on its own and I have been getting regular Botox treatments from Carrie. Bells Palsy is something that makes you feel very unattractive. And by going to Mass Eye and Ear to Dr Hadlock's office and receiving treatments, my confidence has increased over time. Dr Hadlock is very innovative and wants to give the most update treatments. Yesterday sh... read more
Frequently asked questions about Massachusetts Eye and Ear
How is Massachusetts Eye and Ear rated?
Massachusetts Eye and Ear has a 3.7 star rating with 754 reviews.
When is Massachusetts Eye and Ear open?
Massachusetts Eye and Ear is closed now. It will open at 9:00 a.m.
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