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Massachusetts Eye and Ear
- Hospitals
- Boston, MA
About this business
Massachusetts Eye and Ear Infirmary operates a teaching hospital for Harvard Medical School. The organization offers a range of health, medical and nursing care services, as well as online bill payment options. It offers a variety of treatment and diagnostic services for individual suffering from sinus care and sleep disorders, and head and neck cancer. The organization conducts facial nerve reconstruction, thyroid and parathyroid surgeries. Massachusetts Eye and Ear Infirmary treats various problems related to ears, nose an... read more
Location details
243 Charles St, Boston, MA, 02114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They made me feel welcome Dr. Was sweet & kind. Loved every moment of it.
The nurses and Dr were amazing, such nice people who were great at explaining each step of the way. You could also tell that they really love the kids they help take care of. The only part I think could be improved is the admittance part. The woman didn't really talk to us, just said to write our name down and we'd be called in. It took an hour to be called and almost 2 hours between arriving and going into surgery. The waiting was fine because there was a great play room, it just would have been nice to know roughly how lon... read more
My daughter has been a patient here for several years now. She recently had surgery and woke up saying it was the best surgery she ever had! The nurses and anesthesiologist listened to our concerns pre-op and implemented a solid plan of action resulting in a great experience. Dr. Cohen is the best surgeon. He has a comforting presence during a nerve wracking time. We actually switched doctors and hospitals several years ago and have not regretted our decision of going with Dr. Cohen one bit! Thank you!!
Diagnosed with a new onset retinal detachment, quickly treated and scheduled surgery performed ,professional friendly and very thankful.
Had a horrible experience with Dr Galaiya on call trying to get a simple prescription called in. You should really work on communication after hours.
Business response:
Hi Caitlin - Thank you for the feedback. We strive to provide excellent customer service, and we apologize if this was not your experience at Mass. Eye and Ear. Could you please contact Kathleen Connly at 617-573-3008? She will be happy to address your questions or concerns.
My first time thea with my son, I liked it the wait wasn't long, and the were so nice and welcoming you, my place from now on
Taken very good care of my wife! the 11th Floor team is fantastic could not be any happier with the care and compassion. Dr Lin is second to none top notch doctor on every level. Would recommend him his staff to anyone in need.
I would like to say a very big THANK YOU! They took such great care of our daughter and very happy with the exceptional attention they gave us. See you next year and again a very big THANK YOU!!!
I really appreciated the detailed explanation of SSNHL.
Frequently asked questions about Massachusetts Eye and Ear
How is Massachusetts Eye and Ear rated?
Massachusetts Eye and Ear has a 3.7 star rating with 701 reviews.
When is Massachusetts Eye and Ear open?
Massachusetts Eye and Ear is closed now. It will open at 9:00 a.m.
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