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Massachusetts Eye and Ear
- Hospitals
- Boston, MA
About this business
Location details
243 Charles St, Boston, MA, 02114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Doctors are amazing. Administrative staff sucks...
Our 18month old had an adenoidectomy and required an overnight stay. Every member of the staff from check in, the surgical team, the pediatric nurses, doctors and discharge staff were all wonderful. Incredibly happy to have had the best of the best close to home. Thank you!!
Very pleased with our recent visit here. My 6 year old had her adenoids and tonsils removed by Dr Sutler yesterday. They were amazing! The steps they took to make sure that my daughter was comfortable and well cared for went beyond my expectations. Great facility with very caring staff!
My first phone call to the Doctors office was handled so well and first visit to meet Dr. Mark Varares made my husband and I feel like we were in the best hands for this involved cancer surgery. I can tell you for me to travel from Chesapeake Va. to Boston for my care says a lot.
They are so amazing to my little girl. She feels like a queen every time she is in for an appointment there �
Mass Eye And Ear was the only hospital that could correct my double vision issue. I was originally diagnosed with Myasthenia Gravis at Mass General, then had a violent reaction to a drug called Mestanon to treat Myasthenia that gave me slurred speech and then complete speech loss like I was having a stroke. I then was sent to See Dr Dean Cestari at Mass Eye. He was amazing. He assured I didn't have Myasthenia and advised that I had a misalignment of my eyes. He gave me two options to correct it. Less evasive Soecial prisms i... read more
Despite the five star review, I have a complaint about the horrendous wait times. The staff are wonderful the doctors superb but it is awful to be crammed into a tiny room waiting for two hours to see doctor after technician has seen you. Someone really needs to examine the systems. The total time for my yearly eye exam was three and a half hours only one half hour was actual interaction with technician or doctor.
Business response:
Thank you for the review! We apologize for the long wait times you encountered. We invite you to speak with our Patient Relations Specialist about your experience. If you'd like to email Kathleen Connly, her email address is kathleen_connly@meei.harvard.edu.
Sick of foot dragging Dr in western Mass I went to emergency room at Mass Eye Ear, in the capabile hands of Dr McKay in a few hours I got the answers I had been seeking for 2 weeks. Can,t say enough about the the competence and professionalism I saw there
In to see DR David Shaye and MRI yesterday . Always great care and eveyone is so kind to us .
Frequently asked questions about Massachusetts Eye and Ear
How is Massachusetts Eye and Ear rated?
Massachusetts Eye and Ear has a 3.7 star rating with 754 reviews.
When is Massachusetts Eye and Ear open?
Massachusetts Eye and Ear is closed now. It will open at 9:00 a.m.
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