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Massachusetts Eye and Ear
- Hospitals
- Boston, MA
About this business
Location details
243 Charles St, Boston, MA, 02114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Diagnosed with a new onset retinal detachment, quickly treated and scheduled surgery performed ,professional friendly and very thankful.
Had a horrible experience with Dr Galaiya on call trying to get a simple prescription called in. You should really work on communication after hours.
Business response:
Hi Caitlin - Thank you for the feedback. We strive to provide excellent customer service, and we apologize if this was not your experience at Mass. Eye and Ear. Could you please contact Kathleen Connly at 617-573-3008? She will be happy to address your questions or concerns.
My first time thea with my son, I liked it the wait wasn't long, and the were so nice and welcoming you, my place from now on
Taken very good care of my wife! the 11th Floor team is fantastic could not be any happier with the care and compassion. Dr Lin is second to none top notch doctor on every level. Would recommend him his staff to anyone in need.
I would like to say a very big THANK YOU! They took such great care of our daughter and very happy with the exceptional attention they gave us. See you next year and again a very big THANK YOU!!!
I really appreciated the detailed explanation of SSNHL.
They called us an hour before we had surgery scheduled to tell us it's rescheduled for a month latter so unprofessional
Business response:
Hi Jay – Thank you for the feedback. Our goal is to provide excellent service to our patients, and we apologize if that was not your experience at Mass. Eye and Ear. We would like to continue this conversation to make sure that your concerns are fully addressed. Could you please contact Kathleen Connly at 617-573-3008? We look forward to hearing from you.
Always great, professional, and thorough. Discovered ocular melanoma last year and got rid of it. Thank goodness for places like this.
Business response:
We're so glad we were able to help! Thank you for the review — we hope you're doing well.
Frequently asked questions about Massachusetts Eye and Ear
How is Massachusetts Eye and Ear rated?
Massachusetts Eye and Ear has a 3.7 star rating with 754 reviews.
When is Massachusetts Eye and Ear open?
Massachusetts Eye and Ear is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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