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Lowe's Home Improvement
- Home Improvements
- Mobile, AL
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Mobile, AL Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
151 E Interstate 65 Service Rd S, Mobile, AL, 36606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Issue regarding LG Refrigerator: (1) On 12/24/2019, we reported to LOWE'S SERVICE ADVANTAGE that the refrigerator was no longer creating ice, nor was the freezer working. Later that day we discovered the entire refrigerator was not cooling at all; and subsequently called back to update the Repair Service Request on file. (2) LOWE'S SERVICE ADVANTAGE set up a service request with a local service provider,****************************** (3) Three days later, on 12/27/2019, ***************************** arrived to take care o... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I had Lowes PROSIG group install lino in my house the total square footage is less than 450 square feet. The bill is for 816 square feet installed total of 3240 dollars. Wow they charged me 1200 dollars for installing my lino in someone elses house I think. the laundry area is less than 20 square feet they show it as 81 square feet. FRAUD? or someone so green that he or she doesn,t know what length times width is. In any case the floor is bubbling up all over the place and Lowes corporate, Lowes local************ ** just ke... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Delivery of washer/dryer ordered on 12/9/19 changed at least 4 times from 12/14/19 to 12/26 to 12/31 to 2/7/20. Unbelievable aggravation, so I cancelled my order and went with ********** with delivery in 4 days
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
I am at a loss for how disappointed I am with the service I have received from Lowe's. We have been trying to get doors installed in our home since May of 2019. It is now almost January of 2020 and the job is STILL not complete. What's worse is that Lowe's has had our money tied up (almost $15,000) since June and the Installation Support Team has stopped responding to my and my husband's emails. The last communication we had was on 11/25/2019. I suspect this is to stop the trail of documentation for all of the issues we have... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Ordered 4 appliances for kitchen. Delivery guys rude and angry. Left dishwasher in box in livingroom. Refrigerator and stove loaded with plastics, tapes and styrofoam . One delivery guy told me products would be damaged in a fit of anger. He wad correct. Stove has huge dent. They did not make sure things worked like Lowe's website promises. On way out they threw heavy water hookups on flat stove top. Do not get appliances delivered by Lowe's.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Lowe's ************* started a kitchen remodel first week of December. A month later the bad installation is still not made right. another 3 weeks for countertops. No action from Lowe's, no action from their lousy contractor, incredible installations. yeah, it was pretty incredible.
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
During the black friday deal bought THREE appliances (washer, dryer and refrigerator) that were set to arrive the 24th. We called ahead twice just verify the time and they confirmed. We called the day of and were put on hold and never answered. They No call No showed ( which im sure they wouldve fired and employee for doing the same) and we have been without our appliances in our new home since. If they atleast called saying hey we cant deliver today that wouldve been fine but nope NOTHING. We picked lowes thinking theyd hav... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Fraudulent charges applied to my account for "security fee" as they called it for monitoring timely payments (my account is on auto pay). Good thing there is a ********** and ******* nearby... Goodbye Lowe's! Curious how BBB gives them an A+ rating when I see so many bad reviews across the internet?
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
If I could leave negative 5 stars, I would. I placed an online order early in the morning at 7:00 am and did not receive an email that my online order was ready to pick. I called the store in *********** around 3 o'clock and the guy at the customer service desk said my order was cancelled. No one called me or emailed me to let me know about my order. I told the guy, well, I placed my order early online does it not show you guys in the system when someone places an order? and he said "We had all those items in stock in the mo... read more
Business response:
Lowes welcomes all feedback and we appreciate the opportunity to further assist our customers.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 2.7 star rating with 4,426 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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