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Lexington Law
- Credit Counseling Service
- Birmingham, AL
About this business
Location details
2100 Southbridge Pkwy Suite 650, Birmingham, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I have been deluged with unsolicited emails from this company. It appears that either someone else created an account using my email address, or they are using an email campaign that tries to make you think you opened an account. I contacted them by email and received no reply. I called by phone and, after a long wait, reached someone named "Nicole". I explained the situation and she hung up on me without saying anything (other than her name when she first answered).
Business response:
We are unable to investigate with the information you have provided. If you would like us to complete an investigation please provide us with the email address you received our emails from.
Lexington Law firm is a BIG scam and rip off! They did absolutely nothing for me and charged my bank account $236. It was an unauthorized debit, which I am going to dispute! I should have seen the red flag when they charged me twice $14.99 for a copy of my credit report, I applied for help Sept 4, 2017 and canceled on Oct. 4. I don't believe I really owe them $236. Plus they attempted to debit my acct two other times. I'm going to report them to the Attorney General.
Business response:
Lexington is sorry to hear of the problems Ms. ***** experienced while a client with Lexington. Lexington bills its client in accordance with the credit Repair Organizations Act, which states payments for credit repair service cannot be taken until after the services have been rendered. Any attorney from Lexington has reached out to Ms. ***** and the two parties have come to an amicable resolution to her concerns.
Complete scam. You can do better on your own time for free.
Business response:
Lexington is able to assist people who find the process of credit repair difficult or overly burdensome. In addition to credit repair, Lexington also allows its clients to receive credit monitoring, ID theft protection and insurance, credit coaching, budgeting tools, and a monthly FICO score. Lexington offers different levels of service to help each client based on their particular needs and budget. Please reach out to Lexington if you have any questions about these services.
this company has not done anything for me they have been taking money out of my account for a year. i have been trying to cancel but the 800 number online only works to sign up!! they get your bank account number to charge you , if you try and cancel the "paralegal" tells you the company gave you the wrong number.. please do not give these people your info. we should start a lawsuit they are a SCAM SCAM SCAM SCAM
Business response:
Lexington offers several different ways to stay in contact while a client, including a dedicated line directly to its paralegals. Clients can also communicate, and end the representation if needed, by chatting directly with a paralegal or sending an email. This information is included on the client website and in emails sent to clients. Lexington is troubled to hear this client claim it has done nothing for her as there have been a number of items removed from her credit reports and her score has risen 60 points from when sh... read more
I got their services and they rip me off so bad they said that they guarantee to increase your credit score and instead they made it worse and then they charge me $309 I'm a single parent on disability and they charge me all this money and made it worse not better far worse did not trust this company did not go with this company all I want is money and as I said they took $309 from me and now my car does not say on that they did anything wrong and they did they did not know the fix my credit or make it better they made it wo... read more
Business response:
Lexington is unable to make guarantees as to increased credit scores or any other outcome as a result of credit repair. Lexington challenged a number of the negative items on this client’s case and saw several of them removed. Unfortunately, Lexington is not able to control other factors of an individual’s score, such as the number of hard inquiries, utilization ration, or additional negative items that may appear on the credit report that may adversely affect a credit score. Lexington tries to assist clients in educating an... read more
I was a customer for 7 months paying $100/month and they were only able to remove 1 minor item. Complete waste of money.
Business response:
Lexington Law is always disappointed to hear that a client has had a negative experience while a client. When such instances occur, Lexington does everything within its power to resolve the situation. No two clients have the same credit profile. Some clients have very few negative items, while others may have many. Some have complicated items that may never be removed until the statute of limitations expires, and others may have simple, inaccurate items that are removed without complicated efforts. This is one reason why Lex... read more
Hi this is the worst that I have been through they had 17 things removed from my credit and by the next week they put it right back on my credit they have not helped me they just gave out false information. Please don't use them.
Business response:
Lexington Law is always disappointed to hear that a client has had a negative experience while a client. When such instances occur, Lexington does everything within its power to resolve the situation. Lexington represented Ms. ****** for 2 1/2 months. During that time, we assisted in removing 17 items from her report. Since Ms. ****** is no longer a client, it cannot speak as to the current status of those items. However, Lexington has no ability to put items back on a report--that is completely up to the discretion of the c... read more
After one month of service, I wasn't satisfied with the service. I cancelled and they would not issue me a refund for the second payment that they charged me. If you're looking for a good credit assistance service, find another company.
Business response:
Lexington Law is always disappointed to hear that a client has had a negative experience while a client. When such instances occur, Lexington does everything within its power to resolve the situation. Mr. ******* opened his case with Lexington on September 11, 2017 and closed it on October 25, 2017. During that time, Lexington assisted in challenging 11 items. The billing in this case followed the Engagement Agreement. If Mr. ******* has questions in how the billing was calculated, we would be more than happy to assist.
I've been with Lexington Law Firm since July 20, I had the so called (Premium Plus), I've spent well over 350.00 for 3 months, I only had 28 small things on my credit. Old charge offs and collections and 1 old repossession. After dealing with them the first month, 3 more have came on my reports. They made things worse on my credit reports, Please don't waste your time and especially your money with this SCAM Company , please (read thier reviews)
Business response:
When Lexington Law hears of a former client who has had a negative experience, Lexington investigates the situations to ensure that our clients have been represented well by Lexington. Mr. ******* opened his case with Lexington Law on July 20, 2017 and ended his case on October 23, 2017. During the 3 months that Mr. ******* was a client, Lexington assisted in removing 5 negative items from his reports. During that time, additional negative items were accrued by the client. Lexington did its best to assist Mr. ******* by prov... read more
Frequently asked questions about Lexington Law
How is Lexington Law rated?
Lexington Law has a 3.2 star rating with 563 reviews.
When is Lexington Law open?
Lexington Law is open now. It will close at 7:00 p.m.
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