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Kia of Augusta
- Car Dealers
- Augusta, GA
About this business
Location details
1770 Gordon Hwy, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This is so frustratingI initially enjoyed my visit to ALM *** I was in town from ******* and decided to stop by ALM **** I was able to purchase my vehicle with a GA temp tag to drive to *******. I have been trying to register my *** ******** in my state since 9/10 and unfortunately Im unable to because my title hasnt been processed in *******. Ive contacted my Lein Holder and they informed me that ALM *** has not sent them my title. Ive called this dealership multiple times and havent been able to speak to anyone in the titl... read more
I leased a vehicle 7/25/2024 and was overcharged the monthly rate for my lease payment based on MSRP. My uncle who is a financial advisor reviewed the lease term and told me I was overcharged. He called on my behalf to speak to the sales manager who apologized over and over for the treatment I received. I was told I would be cut a check as a payment for what I was overcharged. They told me it would take approx 2 weeks and then I would receive it in the mail. Before I left that day, the sales manager asked that because they r... read more
I leased a vehicle 7/25/2024 and was overcharged the monthly rate for my lease payment based on MSRP. My uncle who is a financial advisor reviewed the lease term and told me I was overcharged. He called on my behalf to speak to the sales manager who apologized over and over for the treatment I received. I was told I would be cut a check as a payment for what I was overcharged. They told me it would take approx 2 weeks and then I would receive it in the mail. Before I left that day, the sales manager asked that because they r... read more
After agreeing on a price, I texted the salesman to tell him what time I was coming down to purchase the vehicle. One way, it's an hour drive for me from ********. When I was minutes away, the salesman, unapologetically, calls to inform me it has been sold. This dealership is a good example of corporate greed favoring a few dollars over a deal that has been made with a customer. They knew the vehicle was for my twin daughters' first car.
Test drove cars. Was asked if I wanted to talk price. Was given the usual spiel about only being able to move by a a couple hundred dollars. Gave them a sense of where I wanted to be price-wise. Was asked to write down a number that I would purchase it for. Then was asked to *sign my name* to that number. Finance guy came back after all this and said theyre not moving an inch. I said I wasnt happy with this approach. Why make me go through this? What do I have to commit to a number when they have no interest in "moving an in... read more
We went to Kalidy Kia based on an internet price. After several hours of looking on the internet with the salesman next to us. I gave him the stock numbers, he would go get the car and the we would drive it. We found the car we wanted a the price was right in the internet. When we went inside to buy the car, the salesman and manager inform us that the price on internet is wrong and they can't sell us the car for that price. They said it was the website people put the wrong price and they couldn't get a hold of the website pr... read more
It all started with a flyer they send in the mail. Took it up for the "great deal" no car featured on flyer on site. Should have left then. Made a deal purchased a vehicle with down pmt. Realized I got taken took vehicle back and they sweetened the deal took that vehicle back and gave new vehicle lower miles less money. Oh but wait let's lye on the application that you gave an extra 1000 down to get you approved on a fixed monthly income. Got a vehicle I can't afford and the ****** harassing me. Plus my credit is going to pl... read more
Outstanding, friendly, helpful customer service. I left the dealership in a 2022 Kia Sportage and I couldn't be happier.
Absolutely disgusted with the quality of service I received here. I dropped my car off for an oil change and warranty items and didnt receive any call to pick it up. So I had to call a day later and they told me it has been ready and that they called me but I have zero records or any call made to my phone. ****** told me the warranty items were looked at and it would be a week or two until the warranty team got back and I would receive a call. Three weeks go by nothing, so I call again and he told me itll be another week. So... read more
Business response:
<p>We apologize for the miscommunication regarding the parts that are on order for your vehicle. Of the 2 parts needed to complete the repairs, 1 is in stock but the other is still on back order. While we acknowledge that we have not properly kept you informed, we did not want you to have to make 2 separate trips to have the parts installed. We will reach out to you once the second part is received. As of today we do not have an *** from *****************************************
Frequently asked questions about Kia of Augusta
How is Kia of Augusta rated?
Kia of Augusta has a 4.7 star rating with 370 reviews.
When is Kia of Augusta open?
Kia of Augusta is closed now. It will open on Monday at 9:00 a.m.
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