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Kia of Augusta
- Car Dealers
- Augusta, GA
About this business
Location details
1770 Gordon Hwy, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Reading the last 2-reviews, I have to agree. The service department is a complete disgrace. My background on the car we purchased is a 2020 *** ***** had the rest of the power train warranty, paying almost ****** a month, oil consumption issue, was told first, 2-one thousand mile tests were needed, was never told DO NOT add oil just bring it back, put same synthetic oil after 2-quarts burned up, service manager gave me paperwork on engine oil consumption, told us that a quart for a 1000 miles was normal, consumed a quart in ... read more
I purchased a vehicle from the dealership May 27, 2024. Upon leasing, a side door panel was missing that was not missing when I test drove the vehicle and the driver door and back door window buttons are broken. I immediately notified the dealership while outside and the issue was handled but, couldn't be replaced until the following day (button didn't get fixed until the second time bringing vehicle). However, as I am leaving the lot the engine light appear. I turned around and head back inside to notify them. I was told to... read more
Business response:
Thank you for contacting us. We agree you purchased a 2016 ******** from us in May. The vehicle was purchased and all documents are signed stating the ******** is "as is". We will not be participating in the repairs of this vehicle after 5 months.
worst **mpany I ever dealt with in any industry. Nitemare from the minute of the salesman (Mikes) first lie-to the 7 hrs later when I was still in dealership---the lies the lack of ethics-lack of customer service-all stem from the top! The lying **** ******! They released me a car -the wrong car-so they wanted me to **me back to do a PTI-I don't trust this ** one bit for me to bring them the car---They are a vile disgusting **mpany to deal with!! They should do the public=-themselves a favor and just close the doors!!
I've been very happy with my being a part Thomas kia,the people and my salesman has been honest and caring in fulfilling my needs.will continue to be a part of this great group of people!
They sold us this high priced insurance for warranty forever and then when the head gasket blew they said it had contaminants in it and we bought it straight from them and they wouldn't cover it I'm glad this place went out of business!
I purchased a used 2023 kia ***** Told them I didn't want Lojack, Tracker and SafeCat. Discovered on my sale contract that I had been charged for all 3. Asked them to remove the charges. They said the products were installed on the vehicle. Just because they are installed on a used vehicle doesn't mean I want the service I should have to pay for unwanted service. They were unwilling to remove the charges. That is like forcing me to buy an insurance plan that I don't want. Very unethical!!!!!!
In May 2023, the driver mirror was reported inoperable. The vehicle was inspected and part was authorized as warranty replacement. we were advised part orders were still in backlog and may take several months again. We were advised that we would be contacted when part was available. In June 2024 we took the vehicle in for service and inquired whether the back ordered part had been received and available for warranty service claim. June 17, 2024: Service manager stated part was returned because customer did not come in for re... read more
Great service, very helpful. Really a blessing they found the type of truck I was looking for and at a great price!
Bought a brand new Kia Forte today at Jim Marsh Kia Through out. My life I have purchased many cars and would have to say that the entire process is usually tiring but I have to give it to TRex who made it a very pleasant experience nothing like I have ever encountered before at a Car Dealership everyone was super nice and friendly even Gino in Finance was super nice and explained everything and the entire process was very smooth and professional and actually quick I was amazed at how smooth everything went I would Highly re... read more
Frequently asked questions about Kia of Augusta
How is Kia of Augusta rated?
Kia of Augusta has a 4.7 star rating with 370 reviews.
When is Kia of Augusta open?
Kia of Augusta is closed now. It will open on Monday at 9:00 a.m.
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