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Kia of Augusta

4.7

About this business

Location details

1770 Gordon Hwy, Augusta, GA, 30904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.7370 reviews
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Edward S's profile image
Edward S 
11 months ago

The used vehicle (2016 VW Tiguan 4motion R line) was returned 1 hour after purchase for an oil leak and a drive train issue. I asked for a refund and was given the run around as they made excuses because they lied on the buyers report. They fixed the oil issue but not the drive train issue which was a condition of purchase. I brought it back to have them look at it. They wasted 3 hours of my time and essentially told me they checked it, found nothing wrong and then tried to sell me tires. If you are going to check an AWD dri... read more

Tony D's profile image
Tony D 
11 months ago

Terrible place to deal with, they act like theyre doing you a favor and pull every trick in the book to take advantage of a person They also have a litany of bogus reviews on ****** which make it seem like they are the greatest place in the world, but in reality, biggest bunch of crooks 

Sarah G's profile image
Sarah G 
11 months ago

I love the staff at Stokes-Hodges KIA! They are courteous, helpful and friendly. And the listen to customers, especially, Nicole. 

Pamela S's profile image
Pamela S 
11 months ago

We had a great experience with Thomas **** We were in the market for a new car and ****** was so efficient and courteous. Everything went smoothly and quickly. This was my second purchase from them and I will do it again. 

Pamela A's profile image
Pamela A 
11 months ago

Unlawful practices they do not understand billing l voiced my concerns to there corporate offices in I ********* . 

Business response:

I'm sorry to hear about your concerns regarding billing and your frustration with our practices. We strive to ensure all transactions are handled transparently and lawfully. If you've reached out to corporate and still feel unresolved, Id like the opportunity to assist further. Please feel free to contact me directly so we can work toward a resolution.Sincerely,**** ***** General Manager, Nalley Kia ************ 

Christopher R's profile image
Christopher R 
11 months ago

Always a positive experience. Please, leave my headlight setting the same. 

Charles A's profile image
Charles A 
11 months ago

I will always recommend this dealership to anybody specially Ray and Justin. 

Sandra D's profile image
Sandra D 
11 months ago

Est empresa estar a los clientes se lavan las manos y no responden, compr un carro el cual al mes presento problemas intent contactarlos para recibir ayuda de evaluacin de la falla y no me devolvan el llamado, finalmente tuve que ir personalmente pedir hablar con el jefe del taller Jessi quien me atendi y me realiz el servicio de la garanta adems del anlisis de la falla indicndome que la falla no estaba incluida en la garanta y que deba llevar el vehculo por mi cuenta a un taller de la marca, el vehculo tiene un problema de ... read more

Daisy D's profile image
Daisy D 
11 months ago

I was very pleased with how Cameron took his time to help me with the process of purchasing my brand new ****Kia. I'm very happy with the process thank you 

Frequently asked questions about Kia of Augusta

How is Kia of Augusta rated?

Kia of Augusta has a 4.7 star rating with 370 reviews. 

When is Kia of Augusta open?

Kia of Augusta is closed now. It will open at 9:00 a.m. 

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