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Kia of Augusta
- Car Dealers
- Augusta, GA
About this business
Location details
1770 Gordon Hwy, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Had my car towed at my expense to Kings Kia. They told me compression issues with engine. Signed a paper to have engine torn down to see if I qualified for warranty replacement. They had my 2017 Kia ******* for 3 months and never worked on it or called me.I was never offered a loaner and was forced to buy another car. Kia has had 1000's of theses engines go bad and nothing is being done about it. Had to sell my Kia for almost nothing to buy another car. Please advise people to beware of Kia. My review is a 0 but that was not... read more
took my car in on Jan 20th for a diagnostic test which should only be 3 days. They had my car for 5 days before hearing from them. Asked for a rental car and they said they could give one and failed to. They said the noise was from an after market battery not being installed correctly so they fixed that. They said my water pump has a leak which was covered under warranty so they fixed that. I picked my car up 2 weeks later, it sounded like something went wrong during the replacement of the water pump as my car was now making... read more
Dishonest salesman. I drove 1 1/2 hours to this dealership, we agreed the night before on a trade in value of my car, then he lowered the agreed-on offer as soon as I arrived, without even seeing it. He told me the car I was looking at had the same sized tires so I could keep my spare/rim, untrue. I test drove the "certified pre-owned" car and quickly found it had front end issues, these cars cost more and come with a guarantee that they have been inspected bumper to bumper, he promised to get it right into shop that day bec... read more
I made a google review based on the customer service I received at the service department. Any time a negative review is posted about Lake Charles Kia the "owner" replies with hostility. Yet will not answer a call when someone asks to speak to him. Horrible experience all the way around.
THE WORST KIA *** They dont fix theyve messed up. They blame it on you . They lost my key and wont replace it .
If you get the chance to buy a KIA from Freedom KIA Morgantown, WV DO NOT. I highly encourage you to go out of state or avoid KIA all together. I got screwed on my second KIA when i purchased it from Freedom KIA with some poor tires with no resolution. When my time to get a new car came i went to KIA because I liked the brand and the quality. I choose to go back to Freedom Kia and buy a car from this dealership as it had went under new management. Well I was wrong it was new management but same practices. I was eligible to r... read more
If you get the chance to buy a KIA from Freedom KIA Morgantown, WV DO NOT. I highly encourage you to go out of state or avoid KIA all together. I got screwed on my second KIA when i purchased it from Freedom KIA with some poor tires with no resolution. When my time to get a new car came i went to KIA because I liked the brand and the quality. I choose to go back to Freedom Kia and buy a car from this dealership as it had went under new management. Well I was wrong it was new management but same practices. I was eligible to r... read more
Business response:
We at Freedom Kia have a very high respect for our nations veteran population. We support multiple organizations and offer military discounts on services here at the store. The Kia America rebate you are referencing does require documentation provided from our customers to apply for this incentive. In your case the documentation was not provided within the allowed time from Kia. Freedom Kia decided to cover the incentive for you anyway and a check was cut in your name for the amount of the incentive. We ask that you reconsid... read more
Let the Buyer Beware #1 Rule These kia folks are Not Your Friend. They are Car Salespeople. #2 Brace for impact- Up charging-lots of up charging. Hector sold me undercoating I did not want. Would not let me out of deal. He said, “It’s too late.” Not true. Cost me $895. over .6 years at 14.95% #3 Once you seal the deal. Prepare for zero follow thru from sales manager Logan #4 Take a lawyer or experienced buyer with you. If you’re a female, you’re are screwed. I dealt with Tristin-very nice. Hector liken to a street hustler be... read more
Business response:
Ms. ********* we are sorry to hear you are not happy with your purchase. If you would like to return the vehicle and get out of the deal, please contact me to get it handled. Thanks ***** ********* Store Manager ************
Had a service appointment at 3:00pm. Arrived at 3:02 and got in line at the express service line. I had to flag down a ****** to get a service number attached to my car and it's currently 3:24 as I write this review with 0 contact with any service providers. I went in to ask if any advisors was going to talk to me and was told the one I was assigned to was going to be coming out. Yeah right.
Frequently asked questions about Kia of Augusta
How is Kia of Augusta rated?
Kia of Augusta has a 4.7 star rating with 370 reviews.
When is Kia of Augusta open?
Kia of Augusta is closed now. It will open at 9:00 a.m.
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