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Kia of Augusta
- Car Dealers
- Augusta, GA
About this business
Location details
1770 Gordon Hwy, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Buyer Beware! Dealership does not deal in good faith, is deceptive, and could care less about a customer issue once a contract is signed. On 12/31/24, I manually signed a lease agreement in front of the Finance Manager for a specific monthly payment amount. The deal included no money down, no first payment and no payment of taxes. It was a 'swap of keys' without an increase to the monthly lease payment I was currently making. After I left with a copy of the lease agreement I signed, ***********, about a week or so later, sen... read more
Took my wife's Sportage in for the first oil change and everyone at the service counter was very friendly and helpful. ***** ******* got me squared away and out the door in less than an hour, including tire rotation and comp wash. Nothing but professionals here, great job Casa Kia!
Business response:
Thank you for your fantastic 5-star review! We're thrilled to hear that your wife's Sportage received top-notch service and that ***** ******* and our service team took great care of you. Providing fast, friendly, and professional service is what we strive for, and we're glad we could get you back on the road quickly. We appreciate your support and look forward to serving you again at Casa Kia!
Do not buy from these people. Waiting MONTHS for a part due to manufacturer's recall. No hint of when it's coming. No ETA. No indication that the people I spoke to ( after plenty of time on hold and having to call back a few times) gave a **** about me. No indication of even how many people are in front of me waiting for the same part. No clue how much longer i will be waiting. It's official for me, I regret buying my Telluride. Do not buy here. Do not buy a ***, the service is poor. This is a brand new car and parts are lit... read more
I took our 2018 *** ****** SX Turbo to Herrnstein Kia for a valve cover gasket replacement. Though I anticipated that the repair would be covered under the warranty, it was not. But alas, I paid the $439.99 and proceeded home in our *** that they assurred me was repaired and in great working order. While on my way home from the dealership, the car began to smoke and I was forced to pull into a driveway. As I was exiting the car, the passenger compartment started filling up with smoke and flames engulfed the entire engine are... read more
Classic KIA does not have a good service. Put my wives 2018 KIA Rio on 12/03/2024 52 Days later we got the car back , not fixed. David Gwenn service manager stated that the problem was not th iers because Kia's were known to have a bad oil leak ( 1 Quart per 1000k miles ) there was nothing he would do about it, told me to just keep putting in oil. Took the RIO to a certified Mech. who located a leaking Rear seal gasket. Brought the RIO back to Dealership , Sandra Colley service agent , the rear seal was leaking but didn't kn... read more
Absolutely horrible experience. My wife took her car up there to see about an oil leak. They did an inspection of the car and quoted her over $900 so we decided to get a second opinion. But while she was there she was told she could have the 90k service and said it would be about $190 so she agreed and they held her car in the back for over 4 hours even though she repeatedly told them that she had things to do and was promised it would be done in 2 hours. When she went to pay she was handed an iPad to sign with no price on i... read more
most awful experience ever! i bought a car from here in 2022 and traded in for a 2025. my experience the second time was a disaster. the guy filled out my paperwork wrong and when i realized it needed fixed i called and called only getting the response of were selling other cars and were short staffed so we cant help you today i had to go in and talk to the manager in order to get all of my paperwork fixed, 3 weeks after buying the car and the finance guy admitted my paperwork had been sitting there with nothing being done t... read more
If I could leave 0 stars I would. This was a horrendous experience. Especially for my first time leasing a car. First of all, it seems that none of the sales people speak English. Which for me isnt a problem, as I do speak Spanish but this could be a real barrier for other customers. Second, when I first walked in, I waited and waited for someone to even LOOK at me and ask me if I needed any help. I had to go up and say something to someone on my own. Which honestly shouldve been my first indication. Third, the back and fort... read more
I bought a 2022 *** **************** from this dealership. I drove 2 hours to **** to test drive the truck, everything was okay until I pulled back into the dealership. I noticed a loud popping noise coming from the front driver side, I informed the sales lady **** what I had heard. She told me the truck was already scheduled to go into the shop to have to the cv boots replaced, so it was more than likely something to do with that. I took her word thinking everything would be inspected and fixed like it should have. After pu... read more
Frequently asked questions about Kia of Augusta
How is Kia of Augusta rated?
Kia of Augusta has a 4.7 star rating with 370 reviews.
When is Kia of Augusta open?
Kia of Augusta is closed now. It will open at 9:00 a.m.
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