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Kia of Augusta
- Car Dealers
- Augusta, GA
About this business
Location details
1770 Gordon Hwy, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I left a 1 star review earlier when we had issues with my daughter’s AC and the service manager declined to repair it. I went to the dealership and spoke to the general manager, Theo. He immediately took steps to resolve the issue. He listened to my concerns and spoke directly to the Service Manager about the issue. My daughter’s air conditioning is now working perfectly and the dealership absorbed the cost. Thank you, Theo!
I had went in for my oil change they treated me well with quick service!
Business response:
Thank you for the 5 star review! We are happy to hear that your oil change went well. We look forward to serving you in the future. Thank you!
I had to pay $4,000 in repairs up front when I first bought the car on top of the sales price. I didn’t get my car for about 10 days afterwards. My car was then in the shop for repairs twice only a few weeks later for the same issues. It was in the shop again about a month after that for the same issues, and it was in the shop yet again about a month after that for the same issues and a whole lot more. In the process, it had to be towed multiple times, my father and I were late to work several times. We had to make other arr... read more
I had to pay $4,000 in repairs up front when I first bought the car on top of the sales price. I didn’t get my car for about 10 days afterwards. My car was then in the shop for repairs twice only a few weeks later for the same issues. It was in the shop again about a month after that for the same issues, and it was in the shop yet again about a month after that for the same issues and a whole lot more. In the process, it had to be towed multiple times, my father and I were late to work several times. We had to make other arr... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent pre-owned vehicle purchase from Lawrence Kia. We truly value all customer reviews as they provide us with an opportunity to learn and improve. We understand your disappointment and want to sincerely apologize that your experience has not met your expectations. Ensuring a positive experience for every customer is our top priority. Pre-owned vehicles have prior histories, which can sometimes lead to unforeseen issues despite careful inspection. At Lawr... read more
my name is Jaime *****,and I buy a Kia soul 2023 and Jeese Quintero informed me that the my car its not ready yet because software in the vehicle in he call me at weak later in tell me ythe car its not ready yet and we back again in the car its ready yet so' two day later he call me in he say the car is ready quess what my car somebody stolen in NEVER install anything not GPS no nothing in charger me seven thousand but the police never found my car so in then I back to the dealer he tell me the NEVER ISTALL and my final pric... read more
Stay away from Schaumburg KIA. They baited me into the dealership after me telling them my situation was not good. The sales person I worked with lied. This dealership lacks customer service. If I could give a negative I would.
I wish I could give negative stars! I purchased a 2020 *** ***** from them about a year ago. The car got totaled on 01/27/2025 while I was sitting at a red light. My insurance paid off almost all of the cost and my ************* will pick up the rest but not until they cancel the warranty that I purchased with the car and issue the refund. I spoke with the warranty people and the warranty was canceled on May 7th. I have been calling and leaving messages with the finance department to find out what is going on. I have been ca... read more
I Purchased a used car from this dealership, while in the finance guys room he seemed very distratced and unable to properly do his job he was FaceTime and making phone calls and texting during this important legal transaction with people that he claims are going to a studio with Akon, which where is the relevancy in this car transaction?. I did not receive half of the paperwork i signed and was told it would all be accessible via the documents, I signed online, which I did not have access to. I tried to then contact him and... read more
Some of the workers are very kind but one of the managers kept an eye on his tongue for a year and a half and I have not been compensated yet *** in highland
Frequently asked questions about Kia of Augusta
How is Kia of Augusta rated?
Kia of Augusta has a 4.7 star rating with 370 reviews.
When is Kia of Augusta open?
Kia of Augusta is closed now. It will open at 9:00 a.m.
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