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Kia of Augusta

4.7

About this business

Location details

1770 Gordon Hwy, Augusta, GA, 30904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.7370 reviews
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Paul S's profile image
Paul S 
7 months ago

Sales person was the nicest person ever. The finance department is breaking the law. They refuse to exempt 100% Disabled Veterans sales tax. This is state law. I was told it’s company policy to collect sales tax on everything that leaves the lot. 

Paul S's profile image
Paul S 
7 months ago

Sales person was the nicest person ever. The finance department is breaking the law. They refuse to exempt 100% Disabled Veterans sales tax. This is state law. I was told it’s company policy to collect sales tax on everything that leaves the lot. 

Martina L's profile image
Martina L 
7 months ago

I applied to serve solely as a co-signer for an auto loan to assist someone in obtaining a vehicle. During this process, I was misled and unknowingly placed as the primary signer on the loan agreement. At no point was I informed, nor did I consent to being the primary financier.Furthermore, I was unaware that this person did not possess a valid drivers license at the time of signing. Despite this critical detail, your dealership allowed them to obtain and drive the vehicle, reflecting a severe lapse in due diligence and lega... read more

James G's profile image
James G 
7 months ago

I traded a a car that resulted in the dealer owing me About $32,000 its been over a week and I have not been paid. I cant believe they can get away with this. 

Santosh K's profile image
Santosh K 
7 months ago

Dear Kia Executive Manager, Need your Attention ASAP. I am writing to express my deep concern and disappointment regarding the ongoing issues with my Kia EV9 ( KNDADFS51R6028906) which I purchased just 10 months ago. In this short period, the vehicle has developed serious issues that have already led to the replacement of the rear tires just in 8 months of car purchase with 6k miles. In March, I was compelled to replace one of the rear tires due to a puncture that Kia Frisco refused to repair, citing concerns about the align... read more

Kimberly F's profile image
Kimberly F 
7 months ago

I could not be happier with my recent purchase of a Kia ******* I owe it all to the help of my sales people, ***** *. and ***** *. They were amazing, helping me navigate the usually unsavory task of car shopping... they even made it painless! And i love my new car!! Highly recommend this place!!! 

Business response:

Thank you for your positive feedback. We appreciate the opportunity to serve our community each and every day. 

Kimberly F's profile image
Kimberly F 
7 months ago

I could not be happier with my recent purchase of a Kia ******* I owe it all to the help of my sales people, ***** *. and ***** *. They were amazing, helping me navigate the usually unsavory task of car shopping... they even made it painless! And i love my new car!! Highly recommend this place!!! Thank you for your positive feedback. We appreciate the opportunity to serve our community each and every day. 

Justice G's profile image
Justice G 
7 months ago

They sold me a car that had total engine failure within 3 days. They initially refused to tow it back to the dealership and expected me to pay for it, but eventually when my dad got involved they picked it up and 3 days after that put me into another 2021 Kia Soul. I put about 10k on it because I drive to/from work everyday and I usually have between 700-1000 on it commuting everyday, nothing crazy. Then on the first and only long trip I've taken, the transmission (i assume) blew out on the interstate leaving me stranded 2 h... read more

Justice G's profile image
Justice G 
7 months ago

They sold me a car that had total engine failure within 3 days. They initially refused to tow it back to the dealership and expected me to pay for it, but eventually when my dad got involved they picked it up and 3 days after that put me into another 2021 Kia Soul. I put about 10k on it because I drive to/from work everyday and I usually have between 700-1000 on it commuting everyday, nothing crazy. Then on the first and only long trip I've taken, the transmission (i assume) blew out on the interstate leaving me stranded 2 h... read more

Business response:

TheoriginalKia Soul sold to Ms. *** was a mistake on my former manager's part. It was not ready for sale. That situation was quickly rectified when a replacement vehicle, the Kia Soul in question, was sold to Ms. ***. The second Kia Soul has nothing to do with the first. The (second) Soul was sold in good faith after inspection and clean-up. It was a trade-in from a loyal customer who had serviced it religiously since buying it new in 2021. It was thoroughly inspected before sale. Ms. *** has stated that she had to immediate... read more

Frequently asked questions about Kia of Augusta

How is Kia of Augusta rated?

Kia of Augusta has a 4.7 star rating with 370 reviews. 

When is Kia of Augusta open?

Kia of Augusta is closed now. It will open tomorrow at 9:00 a.m. 

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