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Kia of Augusta
- Car Dealers
- Augusta, GA
About this business
Location details
1770 Gordon Hwy, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I wish I could give negative stars! I purchased a 2020 *** ***** from them about a year ago. The car got totaled on 01/27/2025 while I was sitting at a red light. My insurance paid off almost all of the cost and my ************* will pick up the rest but not until they cancel the warranty that I purchased with the car and issue the refund. I spoke with the warranty people and the warranty was canceled on May 7th. I have been calling and leaving messages with the finance department to find out what is going on. I have been ca... read more
I Purchased a used car from this dealership, while in the finance guys room he seemed very distratced and unable to properly do his job he was FaceTime and making phone calls and texting during this important legal transaction with people that he claims are going to a studio with Akon, which where is the relevancy in this car transaction?. I did not receive half of the paperwork i signed and was told it would all be accessible via the documents, I signed online, which I did not have access to. I tried to then contact him and... read more
Some of the workers are very kind but one of the managers kept an eye on his tongue for a year and a half and I have not been compensated yet *** in highland
I Purchased a used car from this dealership, while in the finance guys room he seemed very distratced and unable to properly do his job he was FaceTime and making phone calls and texting during this important legal transaction with people that he claims are going to a studio with Akon, which where is the relevancy in this car transaction?. I did not receive half of the paperwork i signed and was told it would all be accessible via the documents, I signed online, which I did not have access to. I tried to then contact him and... read more
Business response:
Good afternoon,I'm very sorry for any confusion with Ms. ******** I've spoke with 2 of my finance managers that have spoken with Ms. ******* several times to include 2 more conversations yesterday. We are reaching out to her again as we are close to finalizing the tag and registration. Ms. ******** to my knowledge your vehicle is running perfectly. When you took delivery of your new vehicle , I sent you an email and a text with my personal cell# in case you needed anything at all. Please save my number , cell# ************* ... read more
I took my KIA Sportage in to get the AC repaired and they took the keys and said they would take a look at it and call us later to let us know what the issue is, The next day they called us back and said we need a whole new AC system, and our brakes and rotors need to be replaced, and our oil pan is leaking oil. Total cost would be 3,500. My wife and I discussed it and decided not to get the repairs since the car is 14 years old, we'll just get a new one. We went to the dealership, and they said that will be 215.00 for the d... read more
I bought a 2023 Kia Sportage from Balise Kia while I was living in ********. No one told me that the Kia Connect feature wouldnt work because of Massachusetts laws. I only found out after the purchase, and now the system still doesnt work, even after I moved to *********. Kia says its the dealerships fault for not telling me, but the dealership wont help me. I feel like I was misled and would not have bought the car if I knew this feature wouldn't work.
these people are liers ,they change prices on the out of pocket money ,lie and tell you the covid charge is the goverment charge bull s*** .buyers becarefull they changed price of car 500 then made me get new tags when i had a year and half to go on tags documentary fees were 477 dollars for what lets not forget 500 dollars for theft deterrent .
If you like to do research online before heading to dealerships - this is not the dealership for you! I went in to look at a car available on their website. I had used the lease calculator on their website to get rough payment estimate. ****, the sales manager refused to honor anything close to the price on the website. He insisted (unapologetically) that the calculator on the website for that exact vehicle was wrong (by about $8k), they have known it's calculations are wrong, and he "tried" (apparently unsuccessfully) to "t... read more
Avoid this dealer at all costs if possible. Salesmen will lie and do whatever it takes to take your money. I told them no to absurd payments multiple times and a respectable dealer would take the loss and let me on my way. I was getting so exhausted with arguing a payment that I finally settled on a slightly higher then what I wanted payment. Test drive consisted of only going around the block so I didn't get much time to familiarize myself with the controls / vehicle equipment. I mentioned several times that I was looking f... read more
Frequently asked questions about Kia of Augusta
How is Kia of Augusta rated?
Kia of Augusta has a 4.7 star rating with 370 reviews.
When is Kia of Augusta open?
Kia of Augusta is open now. It will close at 8:00 p.m.
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