This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kia of Augusta
- Car Dealers
- Augusta, GA
About this business
Location details
1770 Gordon Hwy, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went in to Greenway kia on May 6,2025 to get my car repaired. I was meet by a salesman ****** who talked me into buying a car. I signed the lease Agreement, but thought l wanted to cancel the lease Agreement, so l went back to the finance manager, **** to tell him, l didn't want the car, l could not afford the monthly payments. The car was left at the dealership, **** said no paperwork had gone to the bank. The end of May l get a bill from kia finance for the car l spoke to kia finance and they informed me that l had to go... read more
I recently had a disappointing experience at a Kia service center that I believe is worth sharing. I took my car in for service and brake repair. While ***, the service representative, was very pleasant, the follow-up process left much to be desired. After the service, *** called to inform me that my car was ready and offered a payment plan option. I politely declined and confirmed that I would pay for the service in full when I arrived. ***mentioned that she would be leaving at 5 PM but assured me that someone would be ther... read more
I dont typically write reviews, but my experience with Horne Kia was so disappointing I feel compelled to warn others. From start to finish, the dealership showed a troubling lack of professionalism, transparency, and basic customer service. I inquired about a Certified Pre-Owned vehicle. After the first salesperson failed to follow through, I contacted the used car sales director, ****, and negotiated a cash price. We received an official out-the-door quote and agreed to meet halfway for a test drive. On the day of the meet... read more
**** in to purchase a vehicle on 2/16/25. The vehicle would not accelerate past 60 only 15 hours after purchase. The sales associate I dealt with is ***** ******. I should have known things were sketchy. The vehicle was sold to me for much more than what was originally quoted, yet he told me they gave me a great deal! I was asked to bring the vehicle in so they could fix whatever was happening (come to find out there was an issue with the MAP sensor). I had my daughter to take the vehicle back 3 times before they actually at... read more
Don't buy free here, especially from the salesman ****! He will promise you the world, and not deliver what he says. When buying a used car that is not a Kia, they won't do anything to fix any problems, even after saying they will.Standing behind the "As Is" credo...even saying they will do anything to make you happy. Wrong...liar, liar! Don't trust them.
About a year ago I had filled bankruptcy and was looking to get a car. I worked with Jake who told me works with people who have filled bankruptcy and would help me out. The car I purchased after the fact I realized it was worth way less than I owe. So now I can’t refinance it or get another car cause nobody will work with me. I feel taken advantage of and would not recommend!
I’ll never go there again I am Frank F******. My tire went flat and pomp tire was ordering a tire for me but couldn’t get the same tire I had on the car. Their mechanic took off the flat tire and said I had a steering problem with the front end. The car is towed out and said there is a Kia dealer a 1/2 mile from here. I have 5746 Miles on the car. It’s a new 2025 sportage. when I got to the Kia dealer they did all the paper work and then I asked about the warranty. They said I didn’t purchase it at their dealership and it wo... read more
DISHONEST PRICING. Do not go to this dealership expecting them to honor pricing on 3rd party websites. We called before driving 2 hours to confirm they honor ******** pricing and they confirmed that they do. When we got to the dealership the specific car we went to purchase was listed online but not for sale. They claimed that it was listed in error as it is a dealership loaner. The next car we were interested in, the 2025 Sorento in the pictures (Listed for ~$33k), we were at a price of $36k before tax, title and fees, but ... read more
Business response:
The car the customer came in on was a loaner car and was out on loan. The customer did not qualify for the incentives and we were completly transparent. They should buy from their local dealer and not blame us for what they dont qualify for. The 2 hour drive is not our fault. Their geographical location has nothing to do with my pricing or location. A customer review should be for a customer. (someone that actually purchased a vehicle) This individual was very combative and hostile as soon as they showed up. Very rude to our... read more
DISHONEST PRICING. Do not go to this dealership expecting them to honor pricing on 3rd party websites. We called before driving 2 hours to confirm they honor ******** pricing and they confirmed that they do. When we got to the dealership the specific car we went to purchase was listed online but not for sale. They claimed that it was listed in error as it is a dealership loaner. The next car we were interested in, the 2025 Sorento in the pictures (Listed for ~$33k), we were at a price of $36k before tax, title and fees, but ... read more
Business response:
My father called the dealership to confirm the vehicle was still available to purchase prior to making the trip to purchase it. Additionally we confirmed they honor the listing prices of vehicles that are on 3rd party websites. This simply isn't the case considering the listing said the 2025 Kia ******* was listed on ******** for $33,187 and the fine print says this price includes the following discounts "...all applicable rebates. Not all customers will qualify.$2500 - KFA Dealer Choice Program: $2500 discount and 5.50% APR... read more
Frequently asked questions about Kia of Augusta
How is Kia of Augusta rated?
Kia of Augusta has a 4.7 star rating with 370 reviews.
When is Kia of Augusta open?
Kia of Augusta is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com