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Kia of Augusta
- Car Dealers
- Augusta, GA
About this business
Location details
1770 Gordon Hwy, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They fraudulently submitted claims and then broke the vehicle. Not owning up to their negligence and are now ignoring me. - In my opinion
Lied about the service my car needed said I had to replace the whole steering column and rack wanted to charge me $4000 I asked about the steering column coupler a known issue and cheap part. Claimed it wasnt even a part of my car charged me $250 for the false diagnostic. I finally took it apart myself and yes that was the only issue it drives fine now. Glad I didnt fall for the $4k ripoff service.
They kept sending me offers to get a newer safer car but when I went I was told they couldn't help me and that my car was discontinued and that the value is now not worth what is owed and I'm very upset about the info provided really they need to not send things out if they can't help that's B's thanks for waisting my day...
I went in November 2024 to trade in my ***** and start a new lease with Kia. Sales rep was fine and we agreed on an amount and down payment but when it was time to process at finance dept, the manager (*****) tried to adde ridiculous fees that totaled an additional 4k on the down payment! Fees included $1400 destination fee and another freight fee - the car was already on the lot there was no transport needed. We got it sorted out but then there was an issue of payment when they took over my old lease. Instead of paying the ... read more
I went in November 2024 to trade in my ***** and start a new lease with Kia. Sales rep was fine and we agreed on an amount and down payment but when it was time to process at finance dept, the manager (*****) tried to adde ridiculous fees that totaled an additional 4k on the down payment! Fees included $1400 destination fee and another freight fee - the car was already on the lot there was no transport needed. We got it sorted out but then there was an issue of payment when they took over my old lease. Instead of paying the ... read more
I just purchased a new Kia K5 (mid May 2025) at Parkside Kia in Knoxville and when I got home I saw that the sales manager had intentionally ripped me off $1,000 above what I agreed upon with the final handshake with him. The sales manager there ********actually changed the one to a two on my final offer of $31,000 out the door but he didn't allow me to see his acceptance of the final deal sheet until after I had already signed the closing papers, he simply came over to me and said "I'm not going to lose your business over $... read more
I called last minute for an oil change and took me in within 20 min. Service was fast and staff was kind. **** kept me informed throughout the process and was very professional Thank you for the 5 star review and for allowing us to serve you!
I called last minute for an oil change and took me in within 20 min. Service was fast and staff was kind. **** kept me informed throughout the process and was very professional
Business response:
Thank you for the 5 star review and for allowing us to serve you!
As always, hate dealing with car dealerships. Kia of Streetsboro was a horrible experience. Got pre approved before we went to dealership and knew what the payment should be around. Salesperson came back with a $150 higher payment then what I was approved. Said no thank you, and came back with a price closer to my approval. Had issues with the vehicle that we wanted fix before we took home. They promised it would be taken care of the next day. 4 days later and vehicle had not been look at. Called 2-3 times a day and know one... read more
Frequently asked questions about Kia of Augusta
How is Kia of Augusta rated?
Kia of Augusta has a 4.7 star rating with 370 reviews.
When is Kia of Augusta open?
Kia of Augusta is closed now. It will open at 9:00 a.m.
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