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Kia of Augusta
- Car Dealers
- Augusta, GA
About this business
Location details
1770 Gordon Hwy, Augusta, GA, 30904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I Purchased a used car from this dealership, while in the finance guys room he seemed very distratced and unable to properly do his job he was FaceTime and making phone calls and texting during this important legal transaction with people that he claims are going to a studio with Akon, which where is the relevancy in this car transaction?. I did not receive half of the paperwork i signed and was told it would all be accessible via the documents, I signed online, which I did not have access to. I tried to then contact him and... read more
Business response:
Good afternoon,I'm very sorry for any confusion with Ms. ******** I've spoke with 2 of my finance managers that have spoken with Ms. ******* several times to include 2 more conversations yesterday. We are reaching out to her again as we are close to finalizing the tag and registration. Ms. ******** to my knowledge your vehicle is running perfectly. When you took delivery of your new vehicle , I sent you an email and a text with my personal cell# in case you needed anything at all. Please save my number , cell# ************* ... read more
I took my KIA Sportage in to get the AC repaired and they took the keys and said they would take a look at it and call us later to let us know what the issue is, The next day they called us back and said we need a whole new AC system, and our brakes and rotors need to be replaced, and our oil pan is leaking oil. Total cost would be 3,500. My wife and I discussed it and decided not to get the repairs since the car is 14 years old, we'll just get a new one. We went to the dealership, and they said that will be 215.00 for the d... read more
I bought a 2023 Kia Sportage from Balise Kia while I was living in ********. No one told me that the Kia Connect feature wouldnt work because of Massachusetts laws. I only found out after the purchase, and now the system still doesnt work, even after I moved to *********. Kia says its the dealerships fault for not telling me, but the dealership wont help me. I feel like I was misled and would not have bought the car if I knew this feature wouldn't work.
these people are liers ,they change prices on the out of pocket money ,lie and tell you the covid charge is the goverment charge bull s*** .buyers becarefull they changed price of car 500 then made me get new tags when i had a year and half to go on tags documentary fees were 477 dollars for what lets not forget 500 dollars for theft deterrent .
If you like to do research online before heading to dealerships - this is not the dealership for you! I went in to look at a car available on their website. I had used the lease calculator on their website to get rough payment estimate. ****, the sales manager refused to honor anything close to the price on the website. He insisted (unapologetically) that the calculator on the website for that exact vehicle was wrong (by about $8k), they have known it's calculations are wrong, and he "tried" (apparently unsuccessfully) to "t... read more
Avoid this dealer at all costs if possible. Salesmen will lie and do whatever it takes to take your money. I told them no to absurd payments multiple times and a respectable dealer would take the loss and let me on my way. I was getting so exhausted with arguing a payment that I finally settled on a slightly higher then what I wanted payment. Test drive consisted of only going around the block so I didn't get much time to familiarize myself with the controls / vehicle equipment. I mentioned several times that I was looking f... read more
NEVER buy or go to Kia of St Cloud. I purchased a 2020 Kia Telluride on February 20th, 2025 with the extended warranty. On Monday, April 21st, I went to leave work and my car wouldn't start. I called down there, since I live/work an hour away to see my options. They said well we would need the car down here to diagnos it. And the warranty didn't cover towing of course, so after having it towed, that was a $600 bill, they had my car by 1130am Tuesday. Hugo called to say it was the starter and the warranty didn't cover it. So ... read more
Business response:
We are sorry to hear you are upset with your Telluride. There is no way for us to have known why the vehicle was not running unless it was here for a certified tech to diagnose. Being that the vehicle has over ******* miles there is no bumper to bumper warranty left which is why the starter was not covered. We do not stock starters and had to order one in. Unfortunately, the part took longer in shipping than initially quoted by *** factory.
We bought a 2020 ***** Blazer on 3/15/25. Rushed us through the buying process because a tornado was coming, yet made us wait hours for them to clean the vehicle. On 3/26/25 my daughter called to inform them that the air conditioning was not working and they told her to bring it in when she could. She told them she was away at college and had a job after class and they said that was fine. She called again on 4/18/25 and was told to make a service appointment. She took it in to be checked on 4/21/25 and they kept her car beca... read more
I went to this *** dealership for a simple oil change and tire rotation. Paid for both. Guess what? They did NOT rotate the tires but still charged me for it. Totally unprofessional and dishonest. If you want to pay for work that doesnt get done, this is the place for you. Otherwise, steer clear. Always double check every service they do on your car here.
Business response:
Thank you for taking the time to share your experience. Im very sorry to hear that your recent service visit with us did not meet your expectations. Providing honest, professional service is extremely important to us, and I sincerely apologize that you left feeling otherwise.We take concerns like this very seriously. I would appreciate the opportunity to investigate what happened and make this right for you. Please reach out to me directly at ************ or my email is ********************* so I can personally review your s... read more
Frequently asked questions about Kia of Augusta
How is Kia of Augusta rated?
Kia of Augusta has a 4.7 star rating with 370 reviews.
When is Kia of Augusta open?
Kia of Augusta is open now. It will close at 8:00 p.m.
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