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JW Marriott Indianapolis

4.5

About this business

The JW Marriott Indianapolis is a luxurious and spacious hotel complex that serves as the premier convention headquarters hotel in Indianapolis with more than 103,000 square feet of meeting, banquet and exhibit space. 

Location details

10 S West St, Indianapolis, IN, 46204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.57,934 reviews
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Jaime Dominguez's profile image
Jaime Dominguez 
recommend  Recommended
8 years ago
Adam Anderson's profile image
Adam Anderson 
8 years ago

Valet parking was there immediately with a smile, someone came to us immediately upon entering the door. The room was not the cleanest but there was always someone to help! Being that there was a pacers game, monster jam, and its valentines day weekend I would say they offered acceptional service! 

Business response:

Thank you for the 5 star review Adam. We are sorry to hear that we fell short of your expectations for the cleanliness of the room. We will be sure to address with our housekeeping staff. 

Mandy Rosenthal's profile image
Mandy Rosenthal 
8 years ago

Best service I have ever experienced in any hotel! Beautiful place, friendly staff, gorgeous views! 

Courtney Giles Wilkinson's profile image
Courtney Giles Wilkinson 
8 years ago

You've won my heart over. I called to get a late checkout & behold my surprise when I have soup, a handwritten card & some beverages delivered to my door. Thank you for making me feel a little better. 

Krista Randy's profile image
Krista Randy 
8 years ago

We always enjoy our stays with JW. Staff is always courteous and helpful. Rooms are clean and comfortable. Only reason we gave 4 stars instead of 5 is it would be convenient to have ice machine on each floor vs just the 2nd floor. That will not stop us from returning in the future. 

Business response:

Thank you so much for your kind review Krista & Randy. Apologies for the inconvenience you felt due to the ice machines. Next time you visit, simply call down to room service and they will be happy to bring ice to your room right away. 

Tony Tupek's profile image
Tony Tupek 
recommend  Recommended
8 years ago
David Rowland's profile image
David Rowland 
8 years ago

Great staff! Hotel is 1st class and treats their guests in the same fashion. Banquet team did an amazing job with our conference. 

Business response:

Thank you for your 5 star review David. We are so happy to hear that you had a great conference. We hope to see you again soon. 

Stephen Taylor's profile image
Stephen Taylor 
recommend  Recommended
8 years ago

Great conference. Every member of the team was actively engaged to ensure everything went off without any problem! Thanks JW Indy! 

Business response:

Thank you so much for your review Stephen. We are happy to hear that the team was actively engaged and your stay was problem free. We hope to see you again soon. 

Brian Sciberras's profile image
Brian Sciberras 
8 years ago

Genuine caring staff. Incredible rooms and Food and Beverage. Craft cocktails. Well done JW INDY!! Game changers in the city for sure. 

Business response:

Thank you so much for your 5 star review Brian! We are so happy to hear that you enjoyed your stay and hope to see you again soon. 

Frequently asked questions about JW Marriott Indianapolis

How is JW Marriott Indianapolis rated?

JW Marriott Indianapolis has a 4.5 star rating with 7,934 reviews. 

When is JW Marriott Indianapolis open?

JW Marriott Indianapolis is closed now. It will open tomorrow at 9:00 a.m. 

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