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JW Marriott Indianapolis

4.5

About this business

The JW Marriott Indianapolis is a luxurious and spacious hotel complex that serves as the premier convention headquarters hotel in Indianapolis with more than 103,000 square feet of meeting, banquet and exhibit space. 

Location details

10 S West St, Indianapolis, IN, 46204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.57,928 reviews
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Megan Brim's profile image
Megan Brim 
recommend  Recommended
7 years ago

5 stars is not enough, a million would not be either! We had a small emergency situation following a Girl Scout campout at Victory Field. Jennifer Moore and Jonathan Clabaugh and staff went out of their way to assist us! Security was well aware that we were distressed before we ever approached them. We were offered food, drinks, and even crafts! The staff went well out of their way to occupy the girls while I panickly try to fix the situation. Jennifer assisted the police and helped get needed information. Your staff heard i... read more

Business response:

Megan, thank you so much for your kind review. We are so sorry you had to deal with a stressful situation during your stay and were happy to help in any way we could. 

Wes Miller's profile image
Wes Miller 
recommend  Recommended
7 years ago

We checked out The Velocity restaurant here. The mound of nachos was a sight to see (quite tasty too I might add) and the Burger was amazing! 

Business response:

Thank you Wes! We love those nachos too! 

Rita Bretl's profile image
Rita Bretl 
7 years ago

Very beautiful place. Only thing that was not great was the food. Not everyone eats pork so gravy without Sausage would be nice. The eggs were so salty I couldn't eat them. But other than the food I would stay there again. 

Business response:

Hello Rita, thank you for they compliments. We are sorry to hear that you did not enjoy the food. Would you mind telling us which restaurant you ate in so that we may pass along your feedback to the appropriate chef? 

Alan R. Hannon Jr.'s profile image
Alan R. Hannon Jr. 
7 years ago

Top notch service, atmosphere & hospitality!!! Great job by all... 

Business response:

Thank you Alan! We hope to see you again soon! 

Patti Stouffer's profile image
Patti Stouffer 
recommend  Recommended
7 years ago

This was the most beautiful and relaxing stay I've ever had in a hotel! The staff treated me with endless kindness and all the food and drink I ordered throughout the hotel was lovely. Some people are upset that the parking is $40 and the wifi is a surcharge, but personally I wasn't because I believe it's the kind of hotel that if you can't afford to spend $40 for parking you shouldn't be staying there. It's beautiful and luxurious and luxury costs. Worth every penny for me! Beautiful city views and clean rooms with soft bed... read more

Business response:

Thank you for all of the compliments Patti! We are thrilled that you enjoyed your time with us and hope to see you again soon! 

Steve Dinnerstein's profile image
Steve Dinnerstein 
7 years ago

Everything was perfect from check in to check out. 

Business response:

We're so happy to hear that your stay was perfect! 

Emily Claire Farrell's profile image
Emily Claire Farrell 
7 years ago

We had an amazing stay here. Celebrated a bachelorette party/birthday here for one of my best friends and the staff was very friendly and even sent a complimentary bottle of champagne. 

Business response:

Thank you Emily! We're happy to hear that your bachelorette party was a success! 

Jerry Dean Gephart's profile image
Jerry Dean Gephart 
7 years ago

I was just visiting Indy and eating at Fridays. JW MARRIOTT staff was friendly asked if they could help me. When I told them what I was looking for they pointed me where I needed to go, they also welcomed me to Indy and wanted me to have a great day. I was not a guest but what service and warm staff 

Business response:

Thank you for the compliments Jerry! We are happy to hear that you got to experience our Hoosier hospitality! 

David Lawrence's profile image
David Lawrence 
7 years ago

Hospitality was amazing! The chocolate chip cookies were even better! 

Frequently asked questions about JW Marriott Indianapolis

How is JW Marriott Indianapolis rated?

JW Marriott Indianapolis has a 4.5 star rating with 7,928 reviews. 

When is JW Marriott Indianapolis open?

JW Marriott Indianapolis is open now. It will close at 6:00 p.m.  

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