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JW Marriott Indianapolis

4.5

About this business

The JW Marriott Indianapolis is a luxurious and spacious hotel complex that serves as the premier convention headquarters hotel in Indianapolis with more than 103,000 square feet of meeting, banquet and exhibit space. 

Location details

10 S West St, Indianapolis, IN, 46204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.57,934 reviews
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Matt Jones's profile image
Matt Jones 
8 years ago

Took an hour to check in, they charge $40 to park your own car, the pool was tiny, rooms very overpriced, good views of stadium and decent but overpriced food options with in the hotel 

Business response:

Hello Matt, We are very sorry to hear that we failed to meet your expectations during your stay. I would be happy to review your concerns with you, I can be reached at (317-860-4911). Phil Ray, General Manager. 

Tony Shelton's profile image
Tony Shelton 
8 years ago

Room was amazing! Beds are comfortable and nice size TV in the room as well! 

Joe Oselett's profile image
Joe Oselett 
recommend  Recommended
8 years ago
Ashley Graber's profile image
Ashley Graber 
8 years ago

Beautiful rooms. Good food at the sports bar!! 30th floor has an amazing view! 

Jeanne Bell's profile image
Jeanne Bell 
8 years ago

Very nice hotel. Clean, friendly staff, I would definitely stay there again. 

Business response:

Thank you for all of the compliments Jeanne! We're glad to hear that you would stay with us again and look forward to it. 

Ken McKenzie's profile image
Ken McKenzie 
8 years ago

The next time you're planning a visit to Indianapolis I will strongly recommend you consider staying at this location. Excellent service from every employee...you, your comfort, and their hospitality are first and foremost...it shows from the time you step on the property.....totally awesome. 

Business response:

Hi Ken, Where do we even start? Thank you so much for the glowing review! We are thrilled to hear that you enjoyed everything from the comfort, employees to our property and location. We hope to see you again soon. 

Antwain Kuts Booker's profile image
Antwain Kuts Booker 
8 years ago

Very nice hotel and the staff was helpful @ all times.. would recommend this hotel.. Can't beat the skyline either!!! 

Jenn Hollywood's profile image
Jenn Hollywood 
8 years ago

Was treated poorly by hotel front desk because of mistake they made...not a fan of this place# 

Business response:

Hello Jenn, Please accept our deepest apologies for your experience. We train our staff to hold each and everyone of our guests to the highest regard and are saddened to hear that we fell short of your expectations and our own. If you would like to discuss this further I can be reached at (317-860-4911). Phil Ray, General Manager. 

Lori Nudy's profile image
Lori Nudy 
8 years ago

EXCELLENT service in every single area! Wonderful experience! 

Frequently asked questions about JW Marriott Indianapolis

How is JW Marriott Indianapolis rated?

JW Marriott Indianapolis has a 4.5 star rating with 7,934 reviews. 

When is JW Marriott Indianapolis open?

JW Marriott Indianapolis is closed now. It will open tomorrow at 9:00 a.m. 

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