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Jn Phillips Auto Glass

1.4

About this business

JN Phillips Auto Glass offers a full range of automotive glass replacement and repair services. The company works on domestic and foreign cars, trucks and recreational vehicles. It performs thousands of repairs and replacements annually for windows, windshields and sunroofs. JN Phillips Auto Glass uses premium glass and Silka brand urethane adhesive. The company also helps customers with insurance claims and maintains relationships with various agencies. It is a member of Teleglass, a national automotive glass repair and rep... read more

Location details

11 Wheeling Ave, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to Midnight
SunClosed
1.4551 reviews
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Vicki H's profile image
Vicki H 
4 years ago

I called safelite auto to resolve an issue with a claim and John at the Indnapolis west 86th st. Location. And he was very patient and went above and beyond his call of duty to resolve my issue .John was exceptional with his help & patience definitely an asset to Safelite Co. 

Nicholas C's profile image
Nicholas C 
4 years ago

My experience with this company has been horrible. We took our pilot in to get a chip fixed and when we came back we had a crack across the whole windshield. We talked to the manager and since he didn’t say anything about this possibility they replaced our windshield. That was the good part and we were pleased until we took another car with a chip a few weeks later thinking all would be well. We came back to pick it up and there was another crack across the windshield. This person who fixed didn’t say anything about the poss... read more

Mike F's profile image
Mike F 
4 years ago

10/5/2020 - I requested online a factory OEM windshield (at additional charge) and did receive one made by Toyota in Versailles, KY. I was allowed to inspect the new windshield in the shop prior to its installation, and the DOT code engraved on the glass in the bottom right corner checked out. The glass installation was perfect the first time, but the camera alignment proved a challenge. My lane keep assist and front pre-collision braking safety features would not work after the standard camera alignment process. At no extra... read more

Lisa W's profile image
Lisa W 
4 years ago

They were amazing. Had some issues but it was my Insurance Company not Safelight. In fact Steve from safelite care team went above and beyond to give me insurance advise and also was able to get OEM windshield covered 100% by insurance since car was less than 2 years. Dion kept me informed every step of the way. Only took 3 days to get in stock from dealer. Ordered Wednesday and windshield replaced by Saturday Afternoon. 

Ana S's profile image
Ana S 
4 years ago

I replaced a windshield for a mutual client of Progressive/Safelite. It has now been OVER A MONTH and I still have not received payment for the windshield. The customer was given the option of having her glass replaced at any location she desired. She chose the dealership. I went through the normal procedure of emailing all of the required information (they currently don't have any reps to answer phones) and received authorization to proceed with the replacement. The customer was also notified they authorized the glass. The ... read more

Shannon C's profile image
Shannon C 
4 years ago

Do not ever use Safelite AutoGlass !!!! What was a small crack from a rock now takes up almost half my windshield after 2 days of them “fixing it” 

Charles P.'s profile image
Charles P. 
4 years ago

Didn’t install OEM windshield as ordered. Said I wasn’t elligible which was not true GEICO told them to install it Made appt and sat there a week later an hour and half, and rhey told me they didn’t have it. Claimed to have called me and left message. DID NOT CALL OR TEXT ME. Then claimed a power outage prevented them to call me. GEICO told me to go somewhere else. DO NOT RECOMMEND SAFELITE IN JAX, FL. UNPROFESSIONAL AND INE.PT. 

CHERYL D's profile image
CHERYL D 
4 years ago

THE WORST PLACE I HAVE EVER DEALT WITH....I WENT IN TO GET A CHIP REPAIR I WAS WAITING A VERY LONG TIME. WHEN THEY FINALLY CAME OUT I WENT TO MY CAR, THEY REPLACED THE WINDSHIELD WITHOUT MY CONSENT. I ASKED IF I OWED ANYTHING AS I DID NOT REQUEST THIS. I WOULD HAVE DECLINED BECAUSE I WAS NOT GOING TO PAY 500.00 FOR A CHIP IN MY WINDSHIELD. THEY SAID NO I DID NOT OWE ANYTHING. A ABOUT A MONTH LATER I RECEIVED A BILL IN THE MAIL FOR THE WINDSHIELD. I TRIED CONTACTING THEM AND I WAS SENT TO AN EMAIL. I EMAILED AND THE ONLY RESP... read more

Guy l's profile image
Guy l 
4 years ago

A crack developed in the windshield of my truck. I took it Safelire in Dover, DE. Brandon, at the service desk, inspected the crack and said it was a stress fracture. As Safelite in NJ had replaced the windshield in 2014, he said it was under warranty. We made an appointment for the repairman to come to my home (in ******DE) to replace the windshield. He informed me that the crack was caused by a pebble and wasn't under warranty. Brandon was on vacation and couldn't be reached to confirm his diagnosis of stress fracture. I h... read more

Frequently asked questions about Jn Phillips Auto Glass

How is Jn Phillips Auto Glass rated?

Jn Phillips Auto Glass has a 1.4 star rating with 551 reviews. 

When is Jn Phillips Auto Glass open?

Jn Phillips Auto Glass is closed now. It will open at 8:00 a.m. 

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