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Jn Phillips Auto Glass
- Auto Repair
- Woburn, MA
About this business
JN Phillips Auto Glass offers a full range of automotive glass replacement and repair services. The company works on domestic and foreign cars, trucks and recreational vehicles. It performs thousands of repairs and replacements annually for windows, windshields and sunroofs. JN Phillips Auto Glass uses premium glass and Silka brand urethane adhesive. The company also helps customers with insurance claims and maintains relationships with various agencies. It is a member of Teleglass, a national automotive glass repair and rep... read more
Location details
11 Wheeling Ave, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | Closed |
I had a windshield appointment scheduled for a timeframe of 12:00 - 5:00. Tech called me in the morning to confirm appointment and I asked what time he thought would be closest. I stated my son had a sporting event and I had to leave by 4:00. No problem as we do contactless appointments and that leaving the car unlocked would suffice and he would call me when done. All was good, tech was amazing and he called to tell me he was done. Asked to collect payment and said I was not comfortable doing so over the phone. He said no i... read more
I went to SafeLite on Thursday after I called my insurance company about my cracked windshield and they referred me to SafeLite. Now, I spoke with them and confirmed day, time, and make/model of my vehicle. I was told 45-hour for my windshield replacement. When I got there, the rep told me the windshield would take more like 2+ hours because it was an "older model". I have a 2003 Ford Expedition. I already felt the direction at that point, but I stuck through it. I luckily found someone to get me so I didn't have to sit. Got... read more
I got my tesla model 3 windshield replaced here on April 15, then noted my cars AC started to act differently right after the apt. I had Tesla take a look at the car and found out that the temperature humidity sensor is missing. I went to safelight and talked to the receptionist about the problem, but I did not receive any information on what they were going to do about it. After not receiving any communication from safelight on the state of the part being replaced I went to the shop again. The second timeI i went I talked t... read more
The Safelite tech who arrived at my complex on April 24, 2021, to repair my windshield was "Clueless" not to mention he did not know how to follow simple details from a GPS on how to get to my complex. Upon his arrival the first thing he says to me when I explain to him what happens to my windshield while driving on the highway he goes " Oh I Am Sorry, But I CAN NOT DO THAT TYPE OF WORK/ REPAIR FOR YOU. Not to mention the fact that I had already explained what was needed to my windshield when making the appointment with the ... read more
This is the first review I have ever written on any company with BBB. However, I felt the need as I never dealt with a company as bad as Safelite before. I had them replace my windshield. They showed up late and then broke the Cowl Grill on my car. 2 Months later and over 20 conversations with their management and they still have not repaired or replaced the grill. They continue to make false promises and never follow through. I will never use them again. If I could give them zero stars I would. Stay away from Safelite.
Safelite charges me $240 to fix my window and the technician that did the work left gkass all in my driveway and grass as well as alot of glass still in the car!! This glass is easily seen so why did they leave it? Not happy with Safelite and i would not recommend you support a shady company like this!!$
Sucks!!!!! Commercial lies. Worst company ever!!!!! Here I am all on a Saturday waiting got a text saying appointment was scheduled. No one. Use a local good company not this Corporate nightmare!!!!!! Also no one to answer the phones only online!! Ha because they are terrible and don't want to talk to you! Use anyone else you can!!!!!
Total liars and crooks. They Installed the cheaper version of our windshield while charging our insurance for the more expensive one! The cheaper version would not stay connected to our rear view mirror so it shook the whole time we tried to drive it. There is no way they didn’t know it was installed wrong as you can tell the minute you move the car an inch. All of this was hidden from us until we called corporate and complained of our very obvious issues of unsafe driving with a shaking rear view mirror. All customers and i... read more
I have been stuck waiting for a month for this company to pay my provider. They make them do everything through email, no responses, no one from corporate will help. I finally paid over $1300 out of pocket to avoid losing thousands more because I'm stuck here until my shop gets paid. DO NOT USE! And btw, the replies from Safelite staying to call in and someone will help, ya know the replies that the BBB finds satisfactory, yeah they won't help you, it's customer service and they will tell you the same sob story, you have to ... read more
Frequently asked questions about Jn Phillips Auto Glass
How is Jn Phillips Auto Glass rated?
Jn Phillips Auto Glass has a 1.4 star rating with 551 reviews.
When is Jn Phillips Auto Glass open?
Jn Phillips Auto Glass is closed now. It will open tomorrow at 8:00 a.m.
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