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Jn Phillips Auto Glass
- Auto Repair
- Woburn, MA
About this business
JN Phillips Auto Glass offers a full range of automotive glass replacement and repair services. The company works on domestic and foreign cars, trucks and recreational vehicles. It performs thousands of repairs and replacements annually for windows, windshields and sunroofs. JN Phillips Auto Glass uses premium glass and Silka brand urethane adhesive. The company also helps customers with insurance claims and maintains relationships with various agencies. It is a member of Teleglass, a national automotive glass repair and rep... read more
Location details
11 Wheeling Ave, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | Closed |
I scheduled a tech to come out to repair our windshield but found out the techs vehicle had a flat tire and couldnt come out. I never heard from the company all day updating on the schedule and I had to missed work because of it. TERRIBLE BUSINESS TO WORK WITH. I DONT KNOW WHY THEYRE BBB ACCREDITED!!
Car broken into 9/30/2021, filed claim with insurance. Safe lite schedule an appointment to fix window 10/7/2021, but on 10/6/2021 they canceled the appointment! Reschedule it for 10/ 14/2021! Not happy at all, you want me to drive around for two weeks with a broken window! Unacceptable, so I called around 10/6/2021, to my surprise Premier Auto Glass fixed my window 10/7/2021! And if I knew this it would have been fixed last week!!
I wish I could give ZERO stars. DO NOT give this sham company your money! I spent a fortune replacing my windshield. 2 days later a crack appeared from the edge. They are saying something hit it and WILL NOT cover their so-called "lifetime guarantee." They are just like all the other evil corporations so please do not waste your hard-earned money!
I had a small 1/2" crack on my windshield. I went through my *********** policy that covers crack/chip repairs. *********** contacted Safelite directly for this repair service in ***********, **. An appointment was set up. The technician came out 09/29/21 at 9:30 a.m. It took about 10 minutes and everything looked fine. My vehicle was not driven the rest of the day as I worked from home. The next morning to go to work on 09/30/21 at 8:30 a.m., my small crack became a 2'-3' crack starting at the original 1/2" crack. It now ex... read more
I scheduled my appointment for September 17th. I received a call that morning that the glass was damaged, but that they could come on September 18th to replace my windshield. I received an email on the 18th with the name of my technician and window of time of service. No one ever showed up and no phone call. I called on Sept 20th to find out what happened and the woman on the phone said that they didn't get the replacement glass in and she couldn't explain why no one called me on the 18th to say they weren't coming. She prom... read more
Showed up first time without the windshield. Showed up a second time with the wrong windshield. Third appointment they cancelled the night before via text message with no explanation. Incredibly unprofessional.
Scam alert! They want you to think they have a warranty, but they do not. We had a rock chip repair made only to have it spider and crack across my windshield a week later. When the technician arrived you could tell he didn't want to be there. He informed me that his boss thought he was lying about being in a motorcycle accident and have put him on the schedule for Saturdays because of it. He completed the job and informed me that there will be a scar (to be expected), but it will not crack any further. So when contacting Sa... read more
What an awful company. What started out as a windshield replacement has turned into a nightmare. Windshield was replaced, but never sealed. Water leaked and started damaging things. Seal was put on. Seal was put on incorrectly causing more water damage. Drove to a safelite store on a Friday and they scheduled a water check for Monday. No one ever showed up. So I drove to the store again Monday and had them search for a leak. Manager said it was my AC condenser Which in fact was not, there were 2 leaks. Manager never came bac... read more
I had an appointment for September 9, 2021 at 1 pm at the ******* ** location and upon arrival i was told that the new windshield sent to replace my existing one came in damaged. I would have to make another appointment. I was leaving for ********** in the am on 9-10-2021 so i had wait until i was returning to make my appointment. When i was leaving the west coast i called and made a new appointment for 9-28-2021. Upon my arrival i was told my appointment was cancelled because they tried to contact and could not. As i type t... read more
Frequently asked questions about Jn Phillips Auto Glass
How is Jn Phillips Auto Glass rated?
Jn Phillips Auto Glass has a 1.4 star rating with 551 reviews.
When is Jn Phillips Auto Glass open?
Jn Phillips Auto Glass is closed now. It will open tomorrow at 8:00 a.m.
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