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Jn Phillips Auto Glass

1.4

About this business

JN Phillips Auto Glass offers a full range of automotive glass replacement and repair services. The company works on domestic and foreign cars, trucks and recreational vehicles. It performs thousands of repairs and replacements annually for windows, windshields and sunroofs. JN Phillips Auto Glass uses premium glass and Silka brand urethane adhesive. The company also helps customers with insurance claims and maintains relationships with various agencies. It is a member of Teleglass, a national automotive glass repair and rep... read more

Location details

11 Wheeling Ave, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to Midnight
SunClosed
1.4551 reviews
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Wayne A's profile image
Wayne A 
3 years ago

Safelight technician destroyed my automatic rain detector on my X5 *** while replacing my windshield. The store manager refused to take responsibility for the damaged module. 

Tracy H.'s profile image
Tracy H. 
3 years ago

They are a bunch of scam artists. I want to alert anyone who thinks they are the company they want to contract with to repair a windshield. They completely deleted work from their systems that was done on my windshield so they would not have a papertrail to that work if something went wrong after the faulty work was completed. They are actually no stars but this program forces you to put a star rating otherwise it will not move forward to allow you to complete this form. 

Tanya F's profile image
Tanya F 
3 years ago

Very disappointed with the service. I brought my Cadillac SUV in for replacement of the window shield and to replace the window shield blades based on their suggestion. The following morning I receive a voicemail that I need to bring the vehicle back because the window shield blades were not replaced. (The technician went to lunch and he had not replaced the blades. My vehicle was released to be picked up.) On my way there, it starts snowing heavy and I notice the left blade smearing dirt and the right blade wiper is not wor... read more

Tiffany C's profile image
Tiffany C 
3 years ago

This business is awful. Our scheduled appointment was at 2 & they were 30mins late getting started on the windshield. After service was completed, got on the interstate headed home. Went to use the window spray to clean the **************** coming out somewhere other than the sprayers. Call every local phone number I could find & all 5 went to a call service out of state. Now more time has to be taken off of work for them to fix a problem that never should have happened! 

Raymond H's profile image
Raymond H 
3 years ago

I needed my windshield replaced. My insurance company required me to contact them for an appointment. They set appointment for the following week. They required a 9 hour reserve time - between 8 AM and 5 PM where I was needed to be at my residence. Rich called at 4:30 and wanted to reschedule me. I told him I cleared out my garage and was willing to have him replace my windshield that night. He said there was no way he was going to work after 8 PM. Rich was service person. He said it was not happening today. He had his super... read more

Chester R.'s profile image
Chester R. 
3 years ago

WORST BUSINESS EXPERIENCE with Safelite Auto Window Repair that I hv had in TWENTY YEARS!! HOW do they REMAIN IN BUSINESS? My rear window on a 2017 ***** Impala was shattered by a stray bullet on 01/01/22. Safelite was CLOSED on weekends. Made 01/11/22 appt@1000am for EARLIEST appt possible. Arrived on time but told glass window stuck on GA due to supply chain issues. That Safelite would keep me abreast on its progress by email. Nothing for me to worry about. Heard NOTHING from them so I called back Friday 01/14/22. Still NO... read more

Luis Diego R.'s profile image
Luis Diego R. 
3 years ago

I have bee schedule 2 times to replace a windshield. The first time they call me to tell me that they got the windshield broken and need it to reschedule. The second time they just didn't show up or call. 

Kaylie E.'s profile image
Kaylie E. 
3 years ago

I had the worst experience you can imagine I have had damage to my car door, been given the run around, and now still waiting for my window to be replaced because they keep forgetting to order the part. When I say I will NEVER use date lite again I mean it, I am a understanding person but when I call and am given the run around since Thanksgiving my patience has worn thin. And now they dont even want to fix the damage they have done to my door. At this part I think Im gonna have to get my insurance involved once again or sad... read more

Marcy K's profile image
Marcy K 
3 years ago

Booked an appointment for a windshield replacement on Sunday, 9 January 2022, for Tuesday, 11 January 2022, at 2:00 pm. Work Order# *****-485965 Total Cost = $282.83 which included Promo code: 50sem ($50.00 off)Arrived for the appointment. At 2:16 pm the technician informed me they were sent the wrong windshield and I would have to make another appointment.New appointment was scheduled for Friday, 14 January 2022 at 3:00 pm. Arrived at 2:48 pm. My car was moved by the technician for repair at 3:41 pm. The technician finished... read more

Frequently asked questions about Jn Phillips Auto Glass

How is Jn Phillips Auto Glass rated?

Jn Phillips Auto Glass has a 1.4 star rating with 551 reviews. 

When is Jn Phillips Auto Glass open?

Jn Phillips Auto Glass is closed now. It will open tomorrow at 8:00 a.m. 

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