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Intuit Inc

1.5

About this business

QuickBooks Live: Trusted experts. Guaranteed accurate books. Get matched with an online bookkeeper who understands your business. They'll manage and maintain your books with guaranteed accuracy." How it works: For the best bookkeeping experience, we'll get to know your business and match you with a team of US-based bookkeepers. Count on ongoing bookkeeping help, get accurate monthly reports, and connect with your virtual bookkeeper when you need them. What to expect from Live Bookkeeping Customized setup: Your expert sets up... read more

Location details

7535 Torrey Santa Fe Road, San Diego, CA, 92129, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5736 reviews
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Bryan S's profile image
Bryan S 
5 years ago

I filed my taxes on the last day to file. When filing, I used the wrong version of Turbo Tax. I kept trying to find the free version they offer through the IRS but struggled intensely finding it. When using the free version of turbo tax, it wouldn't let me choose the free version and would always send me back to the paid version. When doing more research, I learned Turbo Tax changed its code to make it more difficult for people to find the free turbo tax offered through the IRS. I also learned Turbo Tax has a class action la... read more

Tina L's profile image
Tina L 
5 years ago

I just want anyone that deals with their autopay billing to be aware. They have a glitch in their autopay system which I have had going on over 20 years. I had to update credit card info cause due to the Covid situation all credit cards were sending out new cards with touch less info. I got a bill during the tax season which confirmed that I was on auto pay and I ignored it since it said that if you were on auto pay to ignore it, a month passes *** I see a delinquent charge so I log on and attempt to pay it but the system sa... read more

Carol T's profile image
Carol T 
5 years ago

It's not quite trickery but it is false advertising. The TurboTax website indicates that they charge $30 for a simple non-itemized tax return. By the time you work through all of the questions they pose, the charge escalates to $90 and the only way to change that is to redo the entire process. So, I repeated the process and the same escalation took place. In addition, I know that I do not have to file a State of Ohio return and have a letter to that effect, but I was led down the path of completing questions for the State re... read more

MT's profile image
5 years ago

Not sure where to start with this review or company. They are crooks and they could not care less about customer service. I just wasted over 4 hours of my life trying while trying to file my taxes in an endless loop on the turbotax website that would not let me file. Mind you, THIS WAS A SYSTEM LIMITATION ON THEIR SIDE that resulted in my time being wasted. I was on the phone with a representative (Angelo G) for over 2 hours who literally couldn't have been more helpless. This company WASTED OVER FOUR HOURS of my life (does ... read more

Teresa B's profile image
Teresa B 
5 years ago

I went to their site because we had a very simple tax return- one W-2 no dependents...and it offered free filing. It kept telling me I needed to upgrade. Never did it tell you how much for and upgrade. We had a foreign tax which I can't understand why. It went fro free to $150!!! NEVER AGAIN. I've been totally ripped off! It even cost an extra $40 just to get electronic filing. Totally misled. They offer free tax filing? I'd like to know how to get that!!! 

Vanja B's profile image
Vanja B 
5 years ago

This is scam. Ended up paying more than I would have if I had someone do it for me. And countless hours of pain with on their website. NEVER AGAIN!!!! 

Beverly S's profile image
Beverly S 
5 years ago

WORST CHOICE EVER!!! They took my money and waited until 2 days before filing deadline to email me that they needed more info. I was on hold for 1.75 HOURS to speak to a rep from India. I screen shot everything since I "filed" on 4/15/20 so if IRS has ?? they can ask turbo tax. WORST MISTAKE OF MY LIFE 

Michele S's profile image
Michele S 
5 years ago

False advertising and you won't find out that they're actually charging you until they have all your info. Of course there is no one to talk to you unless you pay an additional $50 for a tax expert 

Shannon P's profile image
Shannon P 
5 years ago

Turbo tax offers free tax filing and then scams you into paying. Low wage workers are especially targeted. I thought I was doing the free tax filing and ended up paying $43 to file for tax year 2018 (filed single, no dependents, made <40,000). I just tried doing my taxes for tax year 2019 and the website told me I had to upgrade for $60. (My taxes are not that complicated at all). Totally misleading when you think you're signing up for a free service. I searched for other free tax filing options and had none of the issues I'... read more

Frequently asked questions about Intuit Inc

How is Intuit Inc rated?

Intuit Inc has a 1.5 star rating with 736 reviews. 

When is Intuit Inc open?

Intuit Inc is closed now. It will open at 8:00 a.m. 

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