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Intuit Inc

1.5

About this business

QuickBooks Live: Trusted experts. Guaranteed accurate books. Get matched with an online bookkeeper who understands your business. They'll manage and maintain your books with guaranteed accuracy." How it works: For the best bookkeeping experience, we'll get to know your business and match you with a team of US-based bookkeepers. Count on ongoing bookkeeping help, get accurate monthly reports, and connect with your virtual bookkeeper when you need them. What to expect from Live Bookkeeping Customized setup: Your expert sets up... read more

Location details

7535 Torrey Santa Fe Road, San Diego, CA, 92129, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.5735 reviews
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Mark S's profile image
Mark S 
4 years ago

Stay away. They will get you in an endless cycle of charging you and make it impossible to get out. A the while the accounting program is terrible.... I've been trying to cancel mine for 3 months and they keep charging for it.. INTUIT is a slimy sleazy Company. 

RP's profile image
4 years ago

My father passed **** last year. I spoke with someone last year and they stated I successfully cancelled his account. I now have an email stating they will bill his account $230.00. I have been on the online chat and they continue to send me a link stating they need to transfer me to different departments. I have been trying for 4 hours and just keep going in circles. I keep getting "disconnect" when I ask for a phone number or supervisors contact information. I feel I have been very patient but am starting to think this is ... read more

William J's profile image
William J 
4 years ago

Software is fine. Payment processing seems like bait and switch. After 5 years with another processor (that took our application, did their checking, granted us an account with the features we needed and it worked perfectly) I decided to get Qb Online and payment processing to simplify the record keeping. It was strange that with QB Payments there was no application or noticeable approval process -just check click to add the service and they're processing credit cards and ach payments. I went ahead and transferred our credit... read more

Adam S's profile image
Adam S 
4 years ago

They have absolutely no idea what they're doing. They just tell you whatever to get you off the phone, I've now been waiting 15 weeks for my tax return with no light at the end of the tunnel but hey turbotax got their money so now they don't give a flying fk. The irs even said that I never needed to ammendment my return so turbotax is on some bs fraud sht and needs to be shutdown asap 

Kristen C's profile image
Kristen C 
4 years ago

I have used Turbo Tax for years without issue, however, in 2020, I was informed that I could use the FreeFile service based on my income. I did this, and the software was much harder to use, and less user friendly. There is a glitch that resulted in my tax return being withheld for 8 months, and I am still fighting the IRS and had to get the Taxpayer Advocates involved, all to discover that it was a glitch in their program that entered income into the wrong place, despite the fact that it was entered correctly on their softw... read more

John W's profile image
John W 
4 years ago

I filed the 2019 Tax refund in 02/2020, a year and four months later I am getting notice from the Infernal Revenue Service that that need a signature on the 1040 for me and my wife. How could Turbotax allow the refund to go through without prompting for signatures? 

Marc-Andre R's profile image
Marc-Andre R 
4 years ago

The company has been holding a 10K payment made to me by a law firm, with no reasons, for several days. I've called, chat, provided all required documents, yet nothing. Avoid their credit card provider at all costs. 

Marie C's profile image
Marie C 
4 years ago

IRS said they didn't receive my tax returns! I called the IRS today and they told me that they did not receive my filings and to call Turbo Tax. I then contacted TT via chat and got connected with a rude individual. He wasn't very helpful at all. He told me that I would just have to wait until it's processed. That they have no control of it after it's filed. I contacted them expecting that I would get some helpful information other than what I already knew. The guy hung up on me. Paid over $250 thinking I would get assistanc... read more

Tracy S's profile image
Tracy S 
4 years ago

I had worked with Quickbooks several times, everything was good, before my Quickbooks Cash account get a large amount. When that happened they had closed my account without any explaination. It's been 2 weeks and I stiil didn't get any answers, Quickbooks (made by Intuit) transfered me to GreenDot Bank (QuickBooks Cash account was made by this bank), GreenDot tells me to call to QuickBooks, there's no answers from both ends. My business is gonna be destroyed if I don't get my money back. The last thing that I wish to do is t... read more

Frequently asked questions about Intuit Inc

How is Intuit Inc rated?

Intuit Inc has a 1.5 star rating with 735 reviews. 

When is Intuit Inc open?

Intuit Inc is open now. It will close at 5:00 p.m.  

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