Intuit Inc

Yury L 

on BBB

2 years ago

I paid 69.99 to get my refund come in faster it has been 7months and I still have not received it 

Ravi N 

on BBB

2 years ago

Turbo Tax software might be useful to convert our data from W2 automatically without any pain to file the taxes, but indeed it is more painful when this software makes a mistake, because IRS audit the taxes after 1.5 years for the tax year file, and send notices to pay taxes due along with hefty penalties for payment due related to tax. Though IRS sends the notice fresh after 1.5 years you are liable for paying all these hefty money because of the TurboTax, i have paid for tax audit for my 2020 taxes , received initial notic... read more

Kevin M 

on BBB

2 years ago

This business is such a scam! They sold me a $500 package for a one-time log of my transactions and said it would take 30 days. It's been 75 days and they haven't even started!!! And they make you pay $300 for the book keeping service on top of the $500, which they said I could cancel before the charges started, however that was a LIE! So far it's going to cost me $1100 for what they said was $500. And there is a good chance they will not be done after 90 days for what they said would taken 30. DO NOT USE THEIR BOOK KEEPING ... read more

Kimbra L 

on BBB

2 years ago

WARNING!!!! DO NOT USE THIS COMPANY!!! WORST COMPANY EVER!!!! I wouldn't even give this company a star!!! They are the most unprofessional company I have ever encountered in my life!! My company has purchased the Pro Series tax program for over a decade. Each year the prices increase, but we get no additional services, and the customer service gets worse with each year. This year rather than paying for the program up-front at renewal time, I decided to participate in the Deferred Payment Method Program that they offer. On XX... read more

Marina J 

on BBB

2 years ago

Horrible customer service stole tons of money from me, and refuses to fix or refund the problems that they caused. I can't get anyone to talk to me about it, nobody calls me back, and every time I'm on the phone I get transferred a thousand times because nobody knows what they are talking about and can't put someone on the phone who has. They have horrible customer service and I am consistently and continuously appalled and horrified by how they do business. 

Amber W 

on BBB

2 years ago

I was charged $75 for a software I did not authorize and am unable to get ahold of anyone to discuss the transaction. 

Zach T 

on BBB

2 years ago

This company is pure ******* corporate evil. I hope they burn for all the horrible **** they have done over the years. Been using it for a decade. It was all a huge mistake. Never ever ever again. 

Sheri H 

on BBB

2 years ago

QB forced me to purchase QB desktop Pro 2022 in November 2021 - their support group told me it was the only way to import accountant changes into my QB. I must have argued this with them for a week before I finally caved and purchased the upgraded program. QB2022 by the way, was so filled with glitches, it was weeks before it worked on my laptop. They must've sent me 20-30 fixes to the program. Regardless, upgrading to 2022 didn't work. I still couldn't import the accountant's copy. Not only did it not work, QB 2022 corrupte... read more

Kriste H 

on BBB

2 years ago

How is this legal? TurboTax accepted my money but provided nothing in return. Additionally, they want MORE money to access the information I already paid for. There is no way to contact them. Never again.