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Intuit Inc
- Tax Services
- San Diego, CA
About this business
QuickBooks Live: Trusted experts. Guaranteed accurate books. Get matched with an online bookkeeper who understands your business. They'll manage and maintain your books with guaranteed accuracy." How it works: For the best bookkeeping experience, we'll get to know your business and match you with a team of US-based bookkeepers. Count on ongoing bookkeeping help, get accurate monthly reports, and connect with your virtual bookkeeper when you need them. What to expect from Live Bookkeeping Customized setup: Your expert sets up... read more
Location details
7535 Torrey Santa Fe Road, San Diego, CA, 92129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Turbo Tax software correctly efiled Federal taxes and then subsequently failed in its calculation of taxes for *******************************************. Turbo tax failed to declare a deduction even though it was checked correctly in the software (should have been $1600 standard deduction). Then, it failed in simple multiplication in calculating the county tax. After turbo tax review, it said everything was fine and efiled taxes to ******** requesting a refund when actually taxes were due. There is no way to contact the co... read more
Filing with Turbotax has been nothing but a nightmare. Firstly their web service never prompted for me to add my spouse's w-2. Then after submitting my taxes, them getting accepted, I then realized I hadn't gone back to find a way to add it after the fact. I then reached out to their customer service who attempted to help me but we reached no resolution. They insisted that since the return was already accepted I would need to wait for my return to come back before I could file an amendment, then the next person I spoke to to... read more
TurboTax charged me an erroneous $250 for their expert help which was NOT used. The secreatary for the company president sent me an email telling me she would refund my money in 6 weeks, We are talking about last years return. I still don't have the refund after saying the complaint was fixed. Does that show how this company really works?
Tricks you into a non-existent free version of filing. Charges you twice, once for federal and once for state. Not transparent, absolutely ridiculous. I am certainly attempting to get a refund for this c***
Beware of Turbotax, when you are getting ready to finalize your return! I selected the "Deluxe" version for $49 and they tried to charge me for "TurboTax Live Assisted Premier" for $164! When I called to complain I was told that I could do the ENTIRE thing again and select Deluxe (which is what I did in the first place). Wish I could give them LESS than one star!
Company will not allow for processing of payment and repeatedly hangs up during any phone calls when I try to connect
Awful product. Was great a decade ago. Its hard to get the basic and free filing does not exist as it is advertised. The default is premium which is an opportunity to pad their pockets.Id like to see them go under. Such a rip off!!!
I decided to use TurboTax online this year rather than purchasing the download. After many hours of data entry, I get a message that I need to upgrade to Premier for $89. I checked the price of a software download and it was $20-30 less. Today, I went to resume filing my taxes and the price to upgrade has jumped to $119! I spoke with a customer service rep and he agreed it is less expensive to download the product and go that route rather than purchasing from Intuit direct. That is a terrible customer service platform. Buy f... read more
We made our worst decision ever to switch Quickbooks Desktop to Quickbooks online. With Quickbooks online, you could not make any mistakes on your payroll. If you did, prepare to spend 10+ hours trying to get it fixed correctly. The person who works on the case email you broken links for file exchange, and threatens if not upload case will be closed within 24 hours. And, when you email them back, it is like emailing a black hole. No direct phone call to the person working on the case, instead you talking to random person who... read more
Frequently asked questions about Intuit Inc
How is Intuit Inc rated?
Intuit Inc has a 1.5 star rating with 733 reviews.
When is Intuit Inc open?
Intuit Inc is closed now. It will open on Monday at 8:00 a.m.
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