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Friendly Ford Lincoln

4.4

About this business

Location details

2800 N Telegraph Rd, Monroe, MI, 48162, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,350 reviews
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Bob Ferraiuolo's profile image
Bob Ferraiuolo 
6 years ago

This place is a joke!! $86 for a oil change and tire rotation on a 2012 Fusion. Made one call to Gorno afterwards $60. Just another Monroe business taking advantage of local patrons 

Business response:

Bob I’m disappointed to hear you feel that way. I would welcome a conversation with you about this please reach out to me if you would like to discuss this further. Nicole Ernst (734)243-6000 

Kenzie Dirkmaat's profile image
Kenzie Dirkmaat 
recommend  Recommended
6 years ago

Just bought my Escape here today! Thanks to Tony D. for a good experience, nicest car salesman around!! I would recommend Tony to anyone looking for cars here. 

Linda Kuehnlein's profile image
Linda Kuehnlein 
recommend  Recommended
6 years ago

Alternator light was on, took in for service, my f350 has TWO alternators.(lucky me). They checked it out, and the main one was the bad one, plus the idler pulley was bad. They replaced both items . lights out. I would like to thank FRIENDLY FORD LINCOLN for getting it in ASAP. And fixing the problem!!!! 

Business response:

Thanks Linda! We appreciate you taking the time to share your experience! Thank you for trusting us with your automotive service needs! 

Deana Geierman's profile image
Deana Geierman 
recommend  Recommended
6 years ago

I’ve been a Friendly Ford customer since 2003. David Stolkey was my salesman since they day he retired. He recommended Mike Brown to me & I was very thankful for the recommendation. I just leased a new Fusion and I couldn’t be happier with my lease. David was such a great salesman and a great asset to Friendly Ford. And Mike will continue to be my salesman. The experience I have received for many years has been greatly appreciated and I will continue to be a Friendly Ford customer for many more years to come. 

Lauren Cieslinski's profile image
Lauren Cieslinski 
recommend  Recommended
6 years ago

Love me some Friendly Ford Lincoln!! The staff was helpful and polite. Joei Lemanski helped me decide on my new Escape. She was so patient and knowledgeable in all the models I asked about. She helped me stay within my budget but get all the options that were important to me. I would recommend to anyone looking to buy or lease a vehicle! 

Michelle Heflin's profile image
Michelle Heflin 
recommend  Recommended
6 years ago

From the moment I walked in the door I was treated with respect and great care concerning my purchase. Andy gave me everything I asked for and then some and at the price I was happy with. He walked me through my features to make sure I understood it all and never made me feel as if i was taking too much of his time. I will be a customer for life because of the treament I received here! 

William L Bowersox's profile image
William L Bowersox 
recommend  Recommended
6 years ago

I had my 2014 F-150 in for a scheduled oil change. Service had the change done, rotated tires, and did the check list in reasonable time. Thanks Friendly Ford 

Vicky Sacks's profile image
Vicky Sacks 
recommend  Recommended
6 years ago

I had previously submitted a review stating that service was great, but the problem was not resolved. Within a 48 hour period, the service manager contacted us, to set up and personally take care of the issue. I was very happy that the service dept took care of the issue 

Bonnie Reaume's profile image
Bonnie Reaume 
6 years ago

i took my 2017 Focus in for service. The transmission is shuddering. The end result was that I was told the shuddering was within acceptable limits. As far as I am concerned, if there is a problem, it should be fixed!! I have had many Ford vehicles, and have never experienced this irritating problem. I would not have purchased this vehicle had anyone told me there was a problem with this model. I blame both sales and service. Ford fan no more!!! 

Frequently asked questions about Friendly Ford Lincoln

How is Friendly Ford Lincoln rated?

Friendly Ford Lincoln has a 4.4 star rating with 1,350 reviews. 

When is Friendly Ford Lincoln open?

Friendly Ford Lincoln is closed now. It will open at 9:00 a.m. 

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