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Franklin Chrysler Dodge Jeep Ram
- Franklin, TN
About this business
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more
Location details
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
AVOID! Ordered a car, was told about doc fee, but negotiated to have it waived. Was NOT TOLD of any other fees, so assumed there wouldn't be any. When picking up car, still no mention of fees, so I assumed they were honoring our agreement. But upon payment, was charged $800 doc fee, $75 business office fee, $5 tire fee, and $125 for some other made up fee. Asked GM to at least refund $800 doc fee, but he only apologized for the "confusion". There's no confusion, I was purposely misled.
Business response:
Thank you for taking the time to give a review. We are very happy we could accomidate your purchase of a Charger Scat Pack at facotry employee price when other dealers refused to do so. After reviewing all paperwork from your deal the fees were clearly stated up front at the time of order AND when you came in to pick up the vehicle. All fees mentioned above besides the doc fee are required by state and local requirments. I see David has tried to reach you and not received a response. Please feel free to contact us at anytime... read more
We had a very positive experience with the entire team. Would purchase here again. The process was efficient and they were very friendly and professional.
Business response:
Jw, we're happy you found our staff to be so supportive during your experience here at Chrysler Dodge Jeep Ram Franklin.
Paige was awesome, knowledgeable, friendly and had my truck serviced quickly. Much better experience than the last dealership I went to.
Business response:
Buff, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
I have been to this dealership twice since moving to the the area and have had excellent customer service both times.
Business response:
Aliegom815, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Thank you Brandon for your wonderful service. Your patience and getting me a fabulous deal! I’ve finally got my Jeep!!!!!!
Business response:
Michelle, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
2nd Jeep I have gotten from Brandon Snitzer. Great salesman’s. Will always have my business.
Business response:
Bkturner08, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Excellent experience with vehicle service. Terrance was professional and courteous. He made it easy for me to bring my vehicle in for service.
Business response:
Sispieth2, we're glad to hear our staff took such great care of you! Here at Chrysler Dodge Jeep Ram Franklin we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Brandon was so helpful and knowledgeable about the Jeep we wanted! He made our experience flawless and amazing! We are so excited to drive our new Jeep Grand Cherokee l with our family of four :)
This dealership always does an amazing job. Brandon makes sure to explain the vehicles well and why they might be a good fit for me and Lanre is awesome at walking me through every step of financing. I’ll be coming back to give them future business!
Business response:
Rocky Powell, we're glad to hear our staff took such great care of you! Here at Chrysler Dodge Jeep Ram Franklin we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Frequently asked questions about Franklin Chrysler Dodge Jeep Ram
How is Franklin Chrysler Dodge Jeep Ram rated?
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,219 reviews.
When is Franklin Chrysler Dodge Jeep Ram open?
Franklin Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.
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