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Franklin Chrysler Dodge Jeep Ram

4.2
  • Franklin, TN

About this business

Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more

Location details

1124 Murfreesboro Road B, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.24,219 reviews
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renee sesler's profile image
renee sesler 
3 years ago

1st time here & was super impressed w/friendliness & timeliness. Also a very nice lounge area! 

Business response:

Renee Sesler, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

Jeri's profile image
3 years ago

Michael Bolling was an excellent sales advisor, who facilitated an amazing experience. The inventory on hand at the dealership was awesome and provided several options. However, it was Mike's patience and knowledge that allowed me to pick my new Jeeps. Highly recommend Franklin CDJR and be sure to ask for Michael Bolling. 

Business response:

Jeri, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

Peeps's profile image
3 years ago

Service Dept is absolute worthless and knows NOTHING about repairs. My car has been in their service dept 2 in less than 1 year for the same issue (thumping/clumping sound when going over bumps in road or speed bumps). Each time the car was there OVER 2 months. The first time they had to send my car to Columbia's service dept to diagnose. The second time they claim to not hear the noise until I come and ride with 2 different techs who each hear the sound. After 2 months, all of a sudden the noise is normal. Why was it not na... read more

cmck's profile image
3 years ago

Worst experience I've ever had. Was traveling through Tennessee on my way to my home state and my car wouldn't start. Called the closest dealer which was this place. explained my issue and they assured me they could help. I offered to leave my car with them for the day so they had plenty of time to get it done. Turns out a recall needed to be performed (amp was draining the battery). It was a 20 minute recall. 5 hours go by and I get a call at 4pm that they didn't have time to get my car in (still had until 6 o'clock and the... read more

drwright's profile image
3 years ago

Third truck I’ve purchased from Brandon. He’s very upfront and honest. Highly recommend Franklin CDJR and Brandon. 

Business response:

Drwright, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

kieram's profile image
3 years ago

Went for a standard oil change. No appointment so I waiting for almost 2 hours, but the waiting area was very nice and I had no issues! 

Business response:

Kieram, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

seh3551's profile image
3 years ago

I had a tremendous experience with Franklin Jeep , especially my service contact , Jay Watters. I was very pleased from start to finish. 

Business response:

Seh3551, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

mzelnik's profile image
3 years ago

This dealership offers excellent professional service. They keep you abreast of your car's status and successfully complete required repairs with curtesy and superb care. 

Business response:

Mzelnik, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

Jimmy's profile image
3 years ago

Brandon went above and beyond. We were able to get a very hard-to-find Grand Wagoneer and will be ordering more. Do not hesitate to use this dealership and Brandon for all your vehicle needs. 

Business response:

Jimmy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

Frequently asked questions about Franklin Chrysler Dodge Jeep Ram

How is Franklin Chrysler Dodge Jeep Ram rated?

Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,219 reviews. 

When is Franklin Chrysler Dodge Jeep Ram open?

Franklin Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.  

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