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Franklin Chrysler Dodge Jeep Ram

4.2
  • Franklin, TN

About this business

Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more

Location details

1124 Murfreesboro Road B, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.24,219 reviews
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qa2019's profile image
6 years ago

Purchase of a leased vehicle Stephen assisted me in the purchase of my vehicle— which I had originally leased from the dealership. The process of completing necessary paperwork and tasks was made super easy— which was great because I was in the process of moving out of state. Unfortunately, because of moving out of state I won’t be able to make it back to Franklin CDJR any time soon— but I highly recommend the dealership, and specifically asking for Stephen for any needs you have! 

Business response:

Thanks for your great review! We hope to be of service again in the future! 

Wreaton's profile image
6 years ago

Very friendly and helpful with the entire process They were covered over with customers on this day but as soon as I came in I was seen to, asked who I was there to see, asked my vehicle of interest, offered a test drive, and within minutes had started the purchase process. 

Business response:

We're glad we could help! Thanks for your positive review! 

Jerry's profile image
6 years ago

Great Experience Steve Farrar and the folks at the dealership are all top notch! We were treated fairly and it was a very painless experience. Would definitely recommend working with Steve. 

Business response:

Thanks Jerry, we appreciate your kind review and we're glad Steve could help you out! 

Rusty's profile image
6 years ago

Good luck on getting a response Well my experience with this has been horrible for one one minute the price is one then when you check 2 weeks later its higher with the claim that it's been reduced so my experience and dealing (which is very little but looking for the right truck not just one to buy) is other wise very very VERY POOR BE AWARE of the internet prices they dont reflex on what they wont it's much higher 

Business response:

Hi Rusty, we're very sorry for the inconvenience. Please reach out at your earliest convenience so we can discuss this in further detail. Thank you. (615) 614-8243 

davidrhicks's profile image
davidrhicks 
6 years ago

Found a great deal We were able to get a Dodge Dart with a great warranty at a great price. The salesmen were very friendly and the dealership very accommodating.. 

Business response:

We're glad we could help! See you next time! 

mike53's profile image
6 years ago

Professional, attentive and easy to work with! It was a pleasure working with Stephen on the purchase of the 2017 Altima. We had a lot in common having both gone to colleges in Memphis. Should I ever be in the market for a CDJ or R I will certainly look Stephen up. I am also very happy to recommend the dealership to friends and family. 

Business response:

We're happy to hear we could help you out! Thanks for your positive review!! 

W@lton12's profile image
6 years ago

Very pleasant and easy Stephen was very helpful. My wife and I enjoyed our time at your location. We will return to purchase our next vehicle when were ready. 

Business response:

We're happy to hear it! Thanks for your feedback! 

Av's profile image
6 years ago

Brandy in service is amazing I purchased my jeep in Jacksonville Florida and recently moved to Noshville. It was time for an oil change, and what a pleasant surprise it was to meet Brandy and service. She is outstanding! I had several things to check on with my new Jeep and she did not hesitate to make sure it was executed to perfection. In fact, when it comes time to trade in for a new Jeep I will not hesitate to use this dealership. Thank you Brandy for your outstanding service. 

Business response:

Thank you for your awesome review! See you next time! 

Daniel L's profile image
6 years ago

$400 to UNPLUG my issue! On Monday, November 12th, I brought my 2009 Dodge Challenger in to the Chrysler Dodge Jeep Ram of Franklin. My car had quit holding a charge overnight. When I called the dealership, I told the employee (a lady named Tonia) that I had already paid one mechanic to run a full diagnostic and they came back saying that my TPM was completely bad and was draining my battery. I was told this would be a $900+ fix, and upon hearing this, decided to get a second opinion. After checking my car, CDJR reported bac... read more

Business response:

Hi Daniel, we are very very sorry about the situation you have described, as it is not the type of service we strive for. Please reach out at your earliest convenience to discuss so we can come to a resolution together. Thank you. -David H., (615) 614-8243 

Frequently asked questions about Franklin Chrysler Dodge Jeep Ram

How is Franklin Chrysler Dodge Jeep Ram rated?

Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,219 reviews. 

When is Franklin Chrysler Dodge Jeep Ram open?

Franklin Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m. 

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