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Franklin Chrysler Dodge Jeep Ram
- Franklin, TN
About this business
Location details
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
The service took literally all day and no communication from employees about status. Our first shuttle driver was awesome! The second one complained and didn’t seem to want to be there. Seemed like an unhappy group. At the end of the day the second shuttle driver brought our car around, left all the paper and plastic in the car. When we started the car to leave the dummy light was still on. They had to then take it back to reset it.
Business response:
Hi. We apologize for the long service time, lack of communication, and issues with the shuttle and warning light. We'll look into this. Please write us at info@Turlockcdjr.com or contact us at 209-250-5823 to address your concerns directly. Thanks
Excellent customer service and very professional. Top notch service department with special kiddos to J.
I do my ram 1500 truck service this dealer they doing there job very nice and all the employee are so good and talking very nice .i do my truck new tire oil change and state inspection it’s cheaper then any other local shop.and thank you for doing best job
Quoted me a rate then changed on my way there, know customer service what so ever. Received an email from manager, I responded with no response from him. I called and left voicemail and no return call.
Great experience with Kolton! The management team was friendly and accommodating. They represent Pearland well
Noah Jackson provided outstanding customer service. The vehicle was ready for test driving and paperwork ready for signing to seal the deal. Finance Manger was ready to get us out and driving our new ride under 2 hours total!!! Never experienced a quicker transaction!!!
They do the work on time. They provide shuttle service in case you do not want to wait.
Business response:
That's great to hear! We're glad you appreciate our timely service and the convenience of our shuttle. Thank you for your positive feedback!
No other options in Turlock. They’re closed on the weekends making it very difficult for those of us who work M-F to get service done. I had to call four times before I actually got through to someone to make an appointment. Once I took time off work to be at my scheduled appointment, the service advisor was very friendly and very helpful.
Business response:
We understand your frustration with our weekend closure and the difficulty you experienced reaching us to schedule an appointment. We apologize for the inconvenience this caused and appreciate your persistence in finally getting through. We're glad to hear that once you were able to come in, you found our service advisor to be friendly and helpful. We value your business and are always looking for ways to improve our accessibility. Thank you for your feedback.
Very nice place with very good service and amazing people that helped me a lot.
Business response:
That's wonderful to hear! We're so glad you found our place to be nice with very good service and amazing people who were helpful to you. Thank you for your kind words!
Frequently asked questions about Franklin Chrysler Dodge Jeep Ram
How is Franklin Chrysler Dodge Jeep Ram rated?
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,300 reviews.
When is Franklin Chrysler Dodge Jeep Ram open?
Franklin Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.
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