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Franklin Chrysler Dodge Jeep Ram

4.2
  • Franklin, TN

About this business

Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more

Location details

1124 Murfreesboro Road B, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.24,219 reviews
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KnightHorst's profile image
KnightHorst 
5 years ago

Excellent People !! Doug, Thomas and the team truly listened and wanted me to get in the vehicle I wanted ! The dealership also made us feel safe as they are taking COVID 19 seriously. BK 

Business response:

Knighthorst, thank you so much for your feedback about Chrysler Dodge Jeep Ram Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! 

Potential Buyer's profile image
Potential Buyer 
5 years ago

Very dismissive and confrontational I was interested in pricing for different trim levels of a Jeep Gladiator but Alex was somewhat hostile and questioned my motivations for doing such a thing. The dealership has a decent amount of inventory that I drove over an hour to view but I will be looking to another dealer in the area if it is such a hassle to merely get an offer on a vehicle I am interested in. 

Business response:

Potential Buyer, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you would like to discuss your experience in more detail, please give us a call at (615) 538-9038 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right. 

Disappointed's profile image
Disappointed 
5 years ago

The rudest dealership Ive ever encountered. They blew a 90k sale by being smart xxx's. Rude. Owner didnt care. Avoid at all cost They have lost the connection to people...the key to sales. 

Business response:

We appreciate you taking the time to leave us this feedback. Reviews like yours help us to continually improve. Thank you again for your feedback and take care! 

Mrkcoleman100's profile image
Mrkcoleman100 
5 years ago

Brandy was awesome! She was very caring and made sure my experience was great. I plan on returning to this dealership for service. Please ask to see Brandy she will take care of you! 

krogers's profile image
5 years ago

Speedy service was greatly appreciated. Thank you Angel for expedited first service and making a good first impression. Will be back again. Recommend this dealership to others. Thank you 

pweil39611's profile image
pweil39611 
5 years ago

The employees are friendly and cordial but the policy they are governed by needs improvements. Would like to explain to anyone who cares at dealership. 

italy718's profile image
5 years ago

Everything went great!! Joe Brooks helped me. Told him what I wanted and what my budget was. He went above and beyond to help me!! So happy with the experience and my new Jeep Wrangler 

malindalosborne07's profile image
malindalosborne07 
5 years ago

Tracy Was very nice and very helpful! I will definitely be back just because of the great customer service. She was overall wonderful and great. 

Harry's profile image
5 years ago

I bought my Ram sport about three years ago and I was very happy with the way I was treated. Every time I bring it in for service I feel special. I wouldnt think of going anywhere else for service or to purchase a new vehicle. 

Frequently asked questions about Franklin Chrysler Dodge Jeep Ram

How is Franklin Chrysler Dodge Jeep Ram rated?

Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,219 reviews. 

When is Franklin Chrysler Dodge Jeep Ram open?

Franklin Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m. 

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