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Franklin Chrysler Dodge Jeep Ram
- Franklin, TN
About this business
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more
Location details
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
ibill,s review it was good idid not have any problems skip even liked the ram .the ride was very smooth everyone was very helpful and informed. hope the review is complete now.
Business response:
Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SERVICE DEPARTMENT IS TERRIBLE....CUSTOMER SERVICE IS AWFUL! The service department is absolutely by far the worse service and customer service that I have ever dealt with. They are rude especially this little kid named (Seth) and the Service Manager was nice at first until he gets called out on something and then he becomes rude. I know that losing business of people that purchased two vehicles from you back to back 2 years ago will mean nothing to you but, If I can prevent anyone else from experiencing the rudeness and lac... read more
Business response:
We are very very sorry to hear this Candi, and we would like to make it up to you. Please reach out to our manager David at (615) 614-8243 at your earliest convenience to discuss this further. Thank you so much.
Really great. Steven went above and beyond Steven and Greg treated me extremely well showed me the new thing about the ram. Stayed way past closing to find me the right truck. Thank you both for taking the time to help me out. Rory Sosebee
Business response:
Rorman, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Very helpful Stephen Farrar was very knowledgeable and helpful. Even though the vehicle I was looking for had been sold, he was very instrumental in helping me find the right match.
Business response:
Dw8675, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Great customer service I have been taking my Patriot here for service for the past 2 years (purchased while living in a different state). Have no reason to believe they have not treated me honestly and with integrity. Since I’m in outside sales I have to always wait while my car is being worked on, even for larger jobs they tend to be done within a few hours and always within the timeframe they quote. Overall very pleased!!!
Business response:
Thank you so much for your kind words about your experience here at Franklin Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. We look forward to your next visit! Take care!
Horrible service "Worst experience ever at any dealership!" I have been a Chrysler/Jeep/Dodge owner for over 10-15 years and this is the worst experience I have ever had with a dealership, specifically their service department. First let’s start with our Chrysler van that got an oil change before an 8hr road trip back in 2012. That oil changed ended with my husband on the side of the road trying to figure out why our gauge was running hot. We pulled on the side of the interstate only to find out ALL the oil was leaking becau... read more
Business response:
We're incredibly sorry to hear about this and would like to discuss with you further. Please reach out to our Service Manager Will at (615) 614-8243 so we can come to a resolution together.
Great all around experience I came in looking for a car last minute and Stephen was able to help me with a great car at a price within my budget and get me out the door in it that day! He was knowledgeable, very friendly and went above and beyond (even with my daughter). All in all we had a great experience and will definitely be back
Business response:
Meld, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Franklin Chrysler Dodge Jeep Ram and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Worst experience ever at any dealership! I have been a Chrysler / Jeep owner for almost 10 years and this is the worst experience I have ever had with a dealership, specifically their service department. They have had my vehicle for almost 3 weeks now and have no idea when the part ordered will arrive. They are refusing to give me a loaner car or give me my car back until the part comes in. The local dealership and corporate Chrysler keep giving me the run around about the expected time frame and their ability to issue a lon... read more
Above and beyond Stephen swooped into my situation and helped me every step of the way. He went above and beyond to accommodate my family and to make sure I was well taken care of.
Frequently asked questions about Franklin Chrysler Dodge Jeep Ram
How is Franklin Chrysler Dodge Jeep Ram rated?
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,219 reviews.
When is Franklin Chrysler Dodge Jeep Ram open?
Franklin Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
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