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Franklin Chrysler Dodge Jeep Ram
- Franklin, TN
About this business
Location details
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I appreciated Armando de la Torre not pressuring me. All the people that I dealt with were very kind and helpful.
Business response:
That's wonderful to hear! We're so glad you appreciated Armando de la Torre's no-pressure approach and that you found everyone you interacted with to be kind and helpful. Thank you for your positive feedback! We strive to create a comfortable and supportive environment for all our customers.
Everybody at the dealership were super awesome! ! Cruz, Antonio, Angel, and Anthony set my mind at ease, and got me a deal I was happy with, and now I’m in a beautiful new 2025 Jeep Wrangler Willys!!
Bought my 2020 Ram Eco Diesel for repair. The Service person seemed nice; however, after finding out how much the charge would be to repair my vehicle, I could have choked, 249.00 per hr for Labor. My Local Dealer, where I live, was $80.00 less. Then what should have been about .2.5 hrs of labor, I was charged 3.5 hrs plus a miscellaneous charge of $150.00. I would never recommend taking the vehicle for repair there, I will not be back again. I would rather pay a toll bill than give them my money.
Business response:
Hi, thank you for taking the time to bring this matter to our attention. Here at Franklin Chrysler Dodge Jeep Ram customer service is one of our top priorities and we are disappointed to learn that you had anything less than a great experience with us. If you'd be willing, please contact our Manager at (615) 266-0145. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.
Very professional and thoughtful customer service. Service Advisor made sure he understood my needs and placed a special order for my requested tires. I had an opportunity to talk with the Technicians who were very friendly and knowledgeable about my Jeep. Overall it was a very good experience for me. Thank You!!!
Very pleased with my associates during my buying experience , fast and easy, making good options
Everyone is friendly and the dealership is clean. Office cubicles are available for those who need to work while waiting for their vehicles.
It was a great experience working with them in order to get the deal completed. They were very patient and it was a hassle free experience. I would definitely recommend!
Very friendly and helpful staff! Our sales representative Landon did everything in his power to get us our must haves in a vehicle. We came in there unsure of what we wanted but he presented us with options that we didn’t even know we could achieve. Shoutout to him. Also shoutout to Kyle in finance! He negotiated the best deal for us with the banks and gave us the best deals possible so we could walk out of there with a vehicle we loved! Thank you guys so much!
Work was done very fast and the people who helped me were the very best
Frequently asked questions about Franklin Chrysler Dodge Jeep Ram
How is Franklin Chrysler Dodge Jeep Ram rated?
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,300 reviews.
When is Franklin Chrysler Dodge Jeep Ram open?
Franklin Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.
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